About The Position

Maximus is seeking a detail-oriented and dependable Data Entry and Mail Processing Specialist to accurately and promptly process eligibility-related documents and mail. The role includes document imaging, data entry, coordinating across departments, and analyzing mail trends to help forecast workload needs. Candidates must reside in Sacramento County and live in or near Rancho Cordova, California.

Requirements

  • High school diploma or equivalent and 2–4 years of experience.
  • Proficiency in Microsoft Office Suite.
  • Ability to lift up to 30 pounds regularly.
  • Must reside in Sacramento County and live in or near Rancho Cordova, California.
  • Works on semi-routine assignments and recognizes when occasional deviations from accepted practice are needed.
  • Communicates more complex information and uses job experience to anticipate and proactively address related questions.

Nice To Haves

  • Additional training or education in the area of specialization.
  • Experience in document imaging, data entry, and interdepartmental coordination.

Responsibilities

  • Accurately and promptly process incoming eligibility-related forms and mail.
  • Process outgoing mail.
  • Image inbound documents in the imaging system according to standard operating procedures.
  • Enter information from documents and coordinate data entry for returned mail.
  • Scan and link documents processed by the imaging department.
  • Coordinate with Maximus departments to archive documents for offsite storage.
  • Analyze and summarize mailing data to produce reports on incoming-mail trends and projected workload spikes for call center, mail room, and data entry teams.

Benefits

  • Professional development opportunities, including training programs, workshops, and conferences.
  • Wellness programs and resources, including Employee Assistance Program resources for physical, emotional, and financial wellness.
  • Employee perks and discounts.
  • Tuition reimbursement.
  • Paid time off, holidays, and sick leave.
  • Short- and long-term disability coverage.
  • 401(k) retirement savings plan with company matching.
  • Medical, dental, vision, and prescription insurance plans.
  • Partially funded HSA.
  • Life insurance.
  • Auto, home, renter's, and pet insurance discounts.
  • Quarterly performance-based bonuses.
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