DATA CONTENT DATA TECHNICIAN LEVEL 2 - COST TEAM

City Electric Supply • Dallas, TX

12d • $20 - $23 • Hybrid

About The Position

As a member of the Cost Team, the Data Content Data Technician Level 2 collaborates with internal stakeholders to collect, prepare, transform, and load vendor cost data into the company’s master data management (MDM) and enterprise resource planning (ERP) systems. The role maintains accurate and consistent vendor cost data by processing, reviewing, validating, and updating large data sets, preparing bulk uploads, researching discrepancies, and following established data governance standards and procedures.

The technician uses available tools, documented processes, and knowledge of vendors and cost practices to investigate data issues, identify likely causes, determine appropriate next steps, document findings, and communicate decisions clearly. Routine work is handled with minimal supervision, with guidance sought for more complex matters. The position builds on skills demonstrated at Level 1 or equivalent experience.

This is a hybrid role with four days onsite and one day remote. It has no supervisory responsibilities. The position requires sitting at a desk for long periods, seeing details of objects less than a few feet away, and lifting and moving items up to 10 pounds. Overtime may be required if necessary.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in a relevant field.
• Proficiency in Excel data analysis using lookup functions, Power Query, and advanced formulas.
• Understanding of data governance and data integrity requirements.
• Understanding of data cause-and-effect relationships.
• Strong reading comprehension to interpret ticket requests and process documents effectively.
• Ability to document investigation steps, evidence gathered, and action items concisely and logically.
• Thorough attention to detail and commitment to maintaining accurate information.
• Strong written and verbal communication skills, including the ability to communicate issues clearly.
• Organizational and time-management skills, including the ability to manage multiple assignments and competing priorities.
• High typing accuracy.
• Professional conduct when working with internal and external business contacts.
• Ability to work with internal and external stakeholders.
• Strong analytical skills to identify discrepancies, recognize patterns, and troubleshoot data-related issues.
• Ability to manage, prioritize, and track ticket queues to ensure timely resolution, adherence to service level agreements (SLAs), and alignment with business priorities.

Responsibilities

• Prepare source data for entry by gathering and sorting information and establishing entry priorities.
• Clean, organize, transform, and standardize vendor data to meet internal processing and system requirements.
• Resolve discrepancies using standard procedures and escalate complex or unresolved issues to the Team Lead when guidance or authorization is required.
• Enter data manually or through batch loads from input sources.
• Verify entered data by reviewing, correcting, deleting, or reentering it, and combine data from multiple systems or sources when appropriate while following departmental procedures.
• Maintain data accuracy and integrity by following data governance policies and procedures.
• Independently investigate data issues using available tools to identify root causes and pursue resolutions.
• Review, prioritize, and process assigned requests through an internal ticketing system.
• Interact with the department on matters affecting data and contribute to discussions about job-process improvements or enhancements.
• Coordinate work with other employees and maintain positive relationships with coworkers, supervisors, and internal and external departments.
• Communicate directly with vendors to gather information, resolve discrepancies, and request corrected or missing data.
• Provide customer service to internal stakeholders at all levels of the company.
• Communicate discovered issues, solutions, and next steps to ticket requestors and internal teams.
• Document actions taken and solutions in tickets for future reference.
• Identify and report gaps in current processes and vendor profile notes based on newly discovered information.
• Support team processes, systems, and tools, and serve as a source of knowledge for them.
• Create documents and standard operating procedures using competent technical writing.
• Work overtime if necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED