Data Center Team Lead
About The Position
As a CBRE Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large data center operation. This role is part of the Critical and Technical Services job function and is responsible for technical maintenance services in critical client environments. You will coordinate daily team activities, establish schedules and assignments, cross-train staff, track deadlines, and coach and mentor team members. You will oversee building systems and maintenance programs, coordinate work with contractors and other personnel, and communicate with tenants, clients, owners, facility management, and vendors. The role also involves responding to emergencies and customer concerns, troubleshooting operational issues, and maintaining current knowledge of technology trends.
Requirements
- Training in a technical discipline through an apprenticeship or equivalent, and/or a combination of experience and education.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Ability to work shifts that may include weekends and holidays.
- Must meet the physical requirements of the role.
- Understanding of existing procedures and standards to solve slightly complex problems.
- Ability to analyze possible solutions and apply appropriate judgment and precedents using technical experience.
- In-depth knowledge of Microsoft Office products, such as Word, Excel, and Outlook.
- Strong organizational skills and an inquisitive mindset.
Nice To Haves
- Journeyman/Electrician or HVAC license, and state and local licensures where required.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
Responsibilities
- Coordinate and manage the team's daily activities; establish work schedules, assign tasks, cross-train staff, track staff and department deadlines, and mentor and coach as needed.
- Implement ongoing improvements to preventive maintenance programs and maintain building-specific maintenance and safety procedure manuals.
- Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.
- Oversee building systems, including fire/life safety, plumbing, HVAC, and electrical systems, and remain current with technology trends.
- Guide communication with tenants, clients, owners, the facility management team, and vendors; respond to emergency situations and customer concerns.
- Model behaviors consistent with CBRE RISE values and influence parties with shared interests to reach agreement.
- Apply knowledge of the discipline and how it integrates with other disciplines to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may not be evident in existing systems and processes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
