Team Lead, Data Center - PRL

DSV•Lithia Springs, GA

About The Position

The Team Lead coordinates and oversees assigned daily operational activities in a warehouse environment. Under the direction of the Operations Supervisor, the role oversees associates responsible for warehousing, receiving, and shipping products while supporting company service, cost, performance, safety, and quality objectives. The position trains associates, coordinates shipping and receiving, supports customer service and quality control, directs work teams, and helps maintain a safe, orderly facility. The role may also perform clerical and administrative tasks and assist with building, grounds, and equipment maintenance.

Requirements

High school diploma or GED.
At least 1 year of experience in logistics, distribution, or a relevant environment.
Ability to operate material handling equipment (MHE).
Satisfactory completion of a forklift training program.
Basic computer skills, including RF scanners and WMS functions.
English reading, writing, and verbal communication skills.
Basic to intermediate mathematics skills to verify product quantities, count inventory, and perform related duties.
Strong attention to detail and accuracy, with the ability to complete tasks promptly.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization.
Ability to adapt to change and work in a stimulating, fast-paced environment.
Ability to work in warehouse temperatures that are unregulated and may range from mild to moderate during warmer and colder months.
Ability to lift, carry, push, or pull 21–50 pounds; reach above the shoulder or outward; squat or kneel; and stand and walk constantly. Bending is frequent; hand and finger manipulation, sitting, and handling products or packaging materials occur occasionally.

Nice To Haves

2–4 years of experience in a warehouse, logistics, or distribution environment.
2–4 years of proven forklift experience.
Current or prior MHE certification.

Responsibilities

Mentor and train new and existing associates in distribution activities and current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
Assist with forklift operation and certification for associates.
Oversee and coordinate unloading inbound shipments, stacking products, and picking and staging outbound shipments; verify required paperwork and product counts with drivers.
Load orders accurately according to assigned doors and trailers, follow established procedures, and research shipping or receiving discrepancies.
Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
Use appropriate documentation to verify products and orders; report damage or discrepancies; stack, package, shrink-wrap, and label products; and report issues to the Operations Supervisor or Operations Manager.
Participate in quality meetings and bring non-conformities to the Quality Department's attention.
Follow relevant ISO standards, safety protocols, OSHA/MSDS standards, standard procedures, and company policies; maintain a clean and orderly work area and participate in safety meetings.
Direct warehouse work-team operations, help associates and temporary labor complete productivity sheets and record production and payroll hours, and assist with staffing levels and work schedules.
Ensure schedules and job assignments are implemented effectively and that associates handle products according to prescribed quality procedures.
Participate in department meetings and help prevent, identify, record, and resolve non-conformities through designated channels.
Inspect and perform minor maintenance on forklifts and other equipment, report equipment problems, and operate equipment safely and efficiently while maintaining active forklift certification.
Perform or assist with building, grounds, and equipment maintenance as assigned.
Perform other clerical and administrative tasks as directed, such as answering telephones, scheduling, greeting visitors, filing, and record keeping; perform other duties as assigned.
Work evenings and weekends as needed and work overtime as dictated by business needs.