Team Lead, Data Center - PRL

DSV•Lithia Springs, GA

7d•Onsite

About The Position

The Team Lead coordinates and oversees assigned daily operational activities at DSV’s LaGrange, Georgia site. Under the direction of the Operations Supervisor, the role oversees associates responsible for warehousing, receiving, and shipping, supporting company service, cost, performance, safety, and quality objectives. The Team Lead mentors and trains associates, coordinates warehouse workflows, supports labor management, and helps ensure products are handled according to standard operating procedures and customer requirements. The position includes shipping and receiving coordination, quality control, customer service, reporting, safety and housekeeping compliance, equipment operation, and warehouse maintenance. The Team Lead may also perform clerical or administrative tasks and must be willing to work evenings, weekends, and overtime as business needs dictate.

Requirements

High school diploma or GED.
At least 1 year of experience in a logistics, distribution, or relevant environment.
Ability to operate material-handling equipment (MHE).
Satisfactory completion of a forklift training program.
Basic computer skills, RF scanner skills, and ability to use WMS functions.
English reading, writing, and verbal communication skills.
Basic to intermediate mathematical skills for verifying product quantities, counting inventory, and related duties.
Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization.
Ability to adapt to change and work in a stimulating, fast-paced environment.
Ability to work in warehouse temperatures that are unregulated and range from mild to moderate during warmer and colder months.
Ability to meet the stated physical demands, including frequent bending; constant walking and standing; occasional hand and finger manipulation, sitting, and handling product or packaging materials; lifting, carrying, pushing, or pulling 21–50 pounds; and reaching above shoulder or outward, squatting, or kneeling.

Nice To Haves

2–4 years of experience in a warehouse, logistics, or distribution environment.
2–4 years of proven forklift experience.
Current or prior MHE certification.

Responsibilities

Mentor and train new and existing associates in distribution activities and current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
Assist with forklift operation and certification for new and existing associates.
Oversee inbound unloading, product stacking, outbound picking and staging, shipment paperwork, product counts, and accurate loading according to designated doors and trailers.
Research shipping and receiving discrepancies and ensure shipping, receiving, and picking functions follow Standard Operating Procedures.
Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
Use documentation to verify that products and orders are received, picked, and shipped correctly; report damage or discrepancies; and stack, package, shrink-wrap, and label products.
Report inconsistencies and problems to the Operations Supervisor or Operations Manager, and participate in quality meetings.
Follow applicable ISO standards, safety protocols, Standard Operating Procedures, company policies, OSHA/MSDS standards, and housekeeping requirements; maintain a clean and orderly warehouse and participate in safety meetings.
Direct warehouse work-team operations toward prescribed objectives and assist associates and temporary labor with productivity sheets and accurate production and payroll-hour capture.
Assist the Supervisor with workforce levels, work schedules, job assignments, and ensuring work is completed properly and products are handled according to quality procedures.
Participate in department meetings and initiate, record, and communicate actions related to product, process, and quality-system nonconformities; bring nonconformities to the Quality Department promptly.
Operate, inspect, and perform minor maintenance on material-handling equipment safely; maintain active forklift certification and report equipment problems.
Perform or assist with building, grounds, and equipment maintenance as assigned.
Perform clerical and administrative tasks as directed, such as answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
Work evenings and weekends as needed and work overtime as dictated by business needs, whether mandatory or voluntary.
Perform other duties as assigned.