Data Center Lead

Meta•Temple, TX

3d•$111,000 - $159,000•Onsite

About The Position

As part of Meta’s Fleet Operations, Reliability and Central Engineering (FORCE) team, the Data Center Lead (DCL) leads Data Center Technicians responsible for server and network break/fix at a Meta data center site. Reporting to a Fleet Operations Manager (FOM), the DCL owns team performance, coverage, and development and serves as the team’s operational escalation point. This is a hands-on leadership role focused on developing technicians toward independent operation, maintaining high quality and safety standards, and partnering across Fleet Ops and other functions to keep the fleet healthy. The role supports a 24/7 operation and includes responsibility for site shift schedules, weekend and on-call rotations, coverage, work allocation, incident response, and technician proficiency. The DCL also communicates organizational priorities, represents the site team in leadership and cross-functional forums, and coaches technicians on responsible AI use.

Requirements

At least 4 years of data center, IT, or network operations experience.
Technical familiarity with server and network hardware, including break/fix, cabling, and optics.
Experience leading, mentoring, or coordinating others as a manager, team lead, or shift lead.
Track record of maintaining safety and quality standards in a hands-on operational environment.
Strong written and verbal communication skills, including clear escalation and representing a team to partners.
Ability to work onsite and support a 24/7 operation, including participation in an on-call rotation.

Nice To Haves

Prior people-management experience, including performance and development ownership; technicians with shift leadership or mentoring experience are also encouraged to apply.
Bachelor’s degree in an engineering field or Computer Science, or equivalent practical experience.
Experience building or running shift coverage and on-call rotations.
Familiarity with Linux, structured cabling, and fiber optics standards.
Experience onboarding and developing entry-level technical talent.
Experience partnering with facilities, network engineering, or vendor teams.

Responsibilities

Directly manage Data Center Technicians, conduct biweekly one-on-ones, set goals, create personalized development roadmaps, and provide real-time actionable feedback.
Manage technician proficiency milestones, including data center fundamentals, safety certification, MOP execution, and Independent status; track qualifications by platform and align work assignments with demonstrated skills.
Own team performance, author performance reviews, maintain high standards, and address performance gaps in partnership with the FOM and HR Employee Relations partner.
Own site shift scheduling, weekend and on-call rotations, and coverage for a 24/7 operation; distribute off-hours duties equitably, maintain experienced coverage on every shift, allocate work, and raise capacity risks with mitigation options.
Serve as the site operational escalation point, lead responses to site-impacting events, coordinate across functions, ensure clean handoffs, and partner with ProdOps engineers and SMEs on technical diagnosis and systemic fixes.
Enforce standards for MOP adherence, ticket hygiene, documentation, escalation etiquette, and data hall safety and security protocols, including tool use, lifting, and hot-aisle work.
Communicate organizational strategy and priorities, represent the site team in leadership forums and cross-functional reviews, and bring field feedback to the FOM and leadership.
Coach technicians on responsible AI use, including evaluating AI-generated diagnoses and articulating AI’s impact on results.