Data Center Customer Operations IV - Atlanta, GA
About The Position
Equinix is seeking a facilities operations professional to help maintain and operate the mechanical, electrical, plumbing, and life safety systems supporting its data center environment. The role performs preventative maintenance, troubleshoots equipment issues, supports infrastructure projects, and works with technicians and vendors to maintain facility uptime and operational excellence in a fast-paced, mission-critical setting. The position supports facility maintenance and operations, contractor coordination, incident response, site support, infrastructure projects, continuous improvement, and collaboration with facility teams. It is onsite in Atlanta, Georgia, and may require on-call responsibilities or shift work as needed.
Requirements
- High school diploma, GED, or equivalent combination of education and experience.
- Experience in facilities maintenance, critical environments, data centers, electrical systems, HVAC, mechanical systems, industrial maintenance, or related fields.
- Ability to troubleshoot and resolve equipment issues using established procedures.
- Understanding of safety practices and maintenance processes.
- Strong communication, teamwork, and problem-solving skills.
- Ability to work in a fast-paced, mission-critical environment.
- Willingness to participate in on-call responsibilities or shift work, as required.
Responsibilities
- Perform preventative and corrective maintenance on facility equipment and infrastructure systems.
- Troubleshoot and repair mechanical, electrical, plumbing, fire protection, and other building systems.
- Monitor building systems and respond to alarms and operational issues.
- Support energy efficiency and sustainability initiatives.
- Inspect equipment and identify potential issues before they affect operations.
- Assist with operating critical infrastructure under established procedures and guidance.
- Support contractors and service providers performing maintenance and repair work.
- Participate in work planning, safety briefings, and project reviews.
- Ensure vendors follow site safety requirements and operational procedures.
- Maintain accurate equipment documentation and technical records.
- Respond to facility incidents, equipment failures, and service interruptions.
- Help identify and mitigate infrastructure risks and single points of failure.
- Complete maintenance documentation, permits, and operational logs.
- Complete work orders and support infrastructure installations.
- Assist with facility upgrades and improvement projects.
- Recommend opportunities to improve reliability, efficiency, and operational performance.
- Support inventory management of critical spare parts and equipment.
- Partner with facility team members to resolve technical issues and collaborate across departments to support operational goals.
- Share knowledge, support team development, and contribute to a culture focused on safety, reliability, and customer service.
Benefits
- Employees are eligible for a bonus.
- Equity may be offered depending on the position.
- Training and career growth opportunities are described.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
