Data Center Customer Operations IV - Atlanta, GA
About The Position
Equinix is hiring for an operations role supporting the critical infrastructure that powers its data center environment. The position maintains and operates mechanical, electrical, plumbing, and life safety systems to support reliable and safe facility operations. The work includes preventative maintenance, troubleshooting, equipment repairs, infrastructure projects, and coordination with technicians, vendors, and contractors. The role is suited to someone with hands-on facilities, maintenance, electrical, mechanical, HVAC, or critical-environment experience who enjoys problem-solving in a fast-paced, mission-critical setting.
Requirements
- High school diploma, GED, or equivalent combination of education and experience.
- Experience in facilities maintenance, critical environments, data centers, electrical systems, HVAC, mechanical systems, industrial maintenance, or related fields.
- Ability to troubleshoot and resolve equipment issues using established procedures.
- Understanding of safety practices and maintenance processes.
- Strong communication, teamwork, and problem-solving skills.
- Ability to work in a fast-paced, mission-critical environment.
- Willingness to participate in on-call responsibilities or shift work, as required.
Responsibilities
- Perform preventative and corrective maintenance on facility equipment and infrastructure systems.
- Troubleshoot and repair mechanical, electrical, plumbing, fire protection, and other building systems.
- Monitor building systems and respond to alarms and operational issues.
- Support energy efficiency and sustainability initiatives.
- Inspect equipment and identify potential issues before they affect operations.
- Assist with operating critical infrastructure under established procedures and guidance.
- Support contractors and service providers performing maintenance and repair work.
- Participate in work planning, safety briefings, and project reviews.
- Ensure vendors follow site safety requirements and operational procedures.
- Maintain accurate equipment documentation and technical records.
- Respond to facility incidents, equipment failures, and service interruptions.
- Assist in identifying and mitigating infrastructure risks and single points of failure.
- Complete maintenance documentation, permits, and operational logs.
- Follow procedures supporting safe and reliable operations.
- Complete work orders and support infrastructure installations.
- Assist with facility upgrades and improvement projects.
- Recommend opportunities to improve reliability, efficiency, and operational performance.
- Support inventory management of critical spare parts and equipment.
- Partner with facility team members to resolve technical issues.
- Collaborate across departments to support operational goals.
- Share knowledge and support team development.
- Contribute to a culture focused on safety, reliability, and customer service.
Benefits
- Bonus eligibility
- Equity may be offered depending on the position
- Training and career growth opportunities
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
