Danish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d • Onsite

About The Position

Mercier Consultancy Group is seeking a motivated professional for a Danish Speaking Fitbit Customer Support Specialist position in Bulgaria. In this role within the fitness & wellness industry, you will become an ambassador for health technology, helping users reach their wellness goals while enjoying a vibrant career abroad.

Requirements

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills with a focus on customer-centric problem solving.
• Strong command of English for international team collaboration.

Nice To Haves

• Proven passion for fitness, wellness, and wearable technology.
• Previous experience in technical support or customer relations is a significant advantage for this Danish Speaking Fitbit Customer Support Specialist position in Bulgaria.

Responsibilities

• Provide high-quality technical and functional support to Fitbit users via phone, email, and chat.
• Empower customers to maximize their fitness trackers and wellness software features.
• Troubleshoot sync issues, hardware concerns, and app-related queries within the fitness & wellness sector.
• Maintain a deep knowledge base of the latest fitness technology trends and product updates.
• Deliver empathetic and expert service that aligns with the premium nature of the brand.
• Collaborate with international teams to optimize the overall user experience in the health and wellness domain.
• Represent the company with professionalism while navigating one of the most exciting Danish-speaking jobs in Sofia.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed