Dairy Manager

Sprouts Farmers Market • Thousand Oaks, CA

5d • Onsite

About The Position

The Dairy Manager oversees the activities and functions of the Dairy Department to maximize sales and profits while maintaining Sprouts’ presentation, sanitation, freshness, and customer-service standards. The role provides direction and evaluation for the department, leads and develops team members, and helps deliver high-quality products and a positive customer experience in a fast-paced grocery environment.

Requirements

• Be at least 18 years of age.
• Have a minimum of 2 years of retail grocery experience.
• Have good communication skills and the ability to give and take direction while participating in a team environment.
• Be able to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
• Possess working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Show outgoing, friendly behavior and a positive attitude toward team members and customers.
• Be able to answer phones and take special orders.
• Perform general department housekeeping and clean and sanitize the work area, including tables, floors, walls, cases, coolers, and freezers.
• Be able to operate knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Use knowledge of scales and weight measures to accurately weigh and label products.
• Be able to stand continuously for up to 3 hours, for a total of 8 hours per shift.
• Be able to vertically transfer trays weighing up to 5 lbs. from 7 to 64 inches for up to 10 hours.
• Be able to vertically and horizontally transfer items weighing up to 40 lbs. from 5 to 36 inches, for distances up to 36 feet, for up to 10 hours without mechanical assistance.
• Follow safety, health, and Weights and Measures regulations.
• Obtain and maintain a Food Handlers permit.

Responsibilities

• Manage the activities and functions of the Dairy Department to achieve and maximize sales and profits.
• Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
• Process and stock products according to Sprouts dairy standards.
• Deliver outstanding customer service and lead the team in providing high-quality products and a positive customer experience.
• Provide overall direction, coordination, and evaluation of the department.
• Control inventory to recommended stock levels through proper ordering techniques that maximize sales and minimize stock loss.
• Rotate products to maintain freshness and remove out-of-code items.
• Manage price changes within the department.
• Coach, provide feedback to, and develop team members through one-on-one discussions; recommend merit increases through the bi-annual performance review process.
• Attend and participate in in-store meetings.
• Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
• Use independent judgment to address team member concerns.
• Document and take corrective action as needed, including coaching, counseling, progressive discipline, suspension, or termination, in collaboration with business and HR partners.
• Create and adjust schedules and staffing levels to support productivity and efficiency.
• Communicate standards, expectations, policy changes, and product knowledge to team members.

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Opportunities for career growth
• 15% discount on Sprouts purchases for the employee and one other household family member
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(k) retirement savings plan with company match
• Company-paid life insurance
• Contests and appreciation events
• Bonus based on company and/or individual performance, subject to eligibility
• Medical, dental, and vision coverage, subject to eligibility
• Health Savings Account with company match, subject to eligibility
• Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
• Company-paid short-term disability coverage, subject to eligibility
• Paid parental leave for mothers and fathers, subject to eligibility
• Paid holidays, subject to eligibility
• DailyPay access to earned wages for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed