Dairy Manager

Sprouts Farmers Market•Las Vegas, NV
•Onsite

About The Position

The Dairy Manager oversees the activities and functions of the Dairy Department to maximize sales and profits. The role directs department clerks and is responsible for product presentation, sanitation, inventory, product freshness, pricing, customer service, and overall department performance. The manager leads and develops team members, participates in hiring and staffing decisions with the Store Manager, and ensures department standards and expectations are communicated and followed. The position operates in a fast-paced grocery store environment and requires a flexible schedule, including nights, weekends, and holidays.

Requirements

  • Must be at least 18 years of age.
  • At least 2 years of retail grocery experience.
  • Good communication skills and the ability to give and take direction in a team environment.
  • Ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
  • Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
  • Outgoing, friendly behavior and a positive attitude toward Team Members and customers.
  • Ability to stand continuously for up to 3 hours, for a total of 8 hours per shift.
  • Ability to vertically transfer trays weighing up to 5 lbs. from 7 to 64 inches for up to 10 hours.
  • Ability to vertically and horizontally transfer items weighing up to 40 lbs. from 5 to 36 inches, over distances up to 36 feet, for up to 10 hours without mechanical assistance.
  • Ability to use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
  • Ability to use scales and weight measures to accurately weigh and label products.
  • Adherence to safety, health, and Weights and Measures regulations, and ability to achieve and maintain a Food Handlers permit.

Responsibilities

  • Manage Dairy Department activities and functions to achieve and maximize sales and profits.
  • Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
  • Process and stock products according to Sprouts dairy standards.
  • Deliver outstanding customer service and lead the team in providing quality products and a strong customer experience.
  • Provide overall direction, coordination, and evaluation of the department.
  • Control inventory using proper ordering techniques to maximize sales and minimize stock loss.
  • Rotate products to maintain freshness and remove out-of-code items.
  • Manage department price changes.
  • Coach and develop team members through feedback and one-on-one discussions, and recommend merit increases through the bi-annual performance review process.
  • Attend and participate in in-store meetings.
  • Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
  • Exercise independent judgment in addressing Team Member concerns.
  • Document and take corrective actions as needed, including coaching, counseling, progressive discipline, suspension, or termination, in collaboration with business and HR partners.
  • Create and adjust schedules and staffing levels to support productivity and efficiency.
  • Communicate standards, expectations, policy changes, and product knowledge to team members.
  • Answer phones and take special orders.
  • Perform general housekeeping and clean and sanitize the department work area.
  • Operate department equipment as needed, including knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks; accurately weigh and label products.
  • Follow safety, health, and Weights and Measures regulations, and maintain a Food Handlers permit.

Benefits

  • Competitive pay.
  • Sick time plan for the employee or immediate family members’ health needs.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount on Sprouts purchases for the employee and one other household family member.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a company match.
  • Company-paid life insurance.
  • Contests and appreciation events.
  • Performance-based bonus, subject to eligibility requirements.
  • Medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access to earned wages for eligible employees.
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