Dairy Manager

Sprouts Farmers Market • La Habra, CA

6d

About The Position

The Dairy Manager oversees the Dairy Department as a “store within a store,” managing its activities and functions to maximize sales and profits. The role directs department clerks, maintains product presentation and sanitation standards on the sales floor and in the backroom cooler, stocks products according to Sprouts standards, and delivers outstanding customer service. The manager controls inventory, ordering, product rotation, freshness, and departmental price changes, while coordinating the department’s overall direction and evaluation.

The Dairy Manager leads and develops team members through coaching, feedback, performance reviews, and development discussions. In collaboration with the Store Manager, the manager recruits, hires, and makes promotion or transfer decisions; addresses team member concerns; takes and documents corrective action when needed; and adjusts schedules and staffing to maximize productivity. The role also communicates standards, policy changes, expectations, and product knowledge, and participates in regular in-store meetings.

Requirements

• Be at least 18 years of age.
• Have a minimum of 2 years of retail grocery experience.
• Have good communication skills and the ability to give and take direction while participating in a team environment.
• Be able to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
• Have working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Demonstrate outgoing and friendly behavior and a positive attitude toward team members and customers.
• Be able to answer phones and take special orders.
• Be able to perform housekeeping and clean and sanitize work areas, including tables, floors, walls, cases, coolers, and freezers.
• Be able to operate knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Use knowledge of scales and weight measures to accurately weigh and label products.
• Be able to stand continuously for up to 3 hours, for a total of 8 hours per shift.
• Be able to vertically transfer trays weighing up to 5 lbs. from 7 inches to 64 inches for up to 10 hours.
• Be able to transfer items weighing up to 40 lbs. vertically and horizontally from 5 inches to 36 inches, over distances up to 36 feet, for up to 10 hours without mechanical assistance.
• Adhere to safety, health, and Weights and Measures regulations.
• Achieve and maintain a Food Handlers permit.

Responsibilities

• Manage Dairy Department activities and functions to achieve and maximize sales and profits.
• Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
• Process and stock products according to Sprouts dairy standards.
• Deliver outstanding customer service and lead the team in providing high-quality products and customer experiences.
• Provide overall direction, coordination, and evaluation of the department.
• Control inventory to recommended stock levels using ordering techniques that maximize sales and minimize stock loss.
• Rotate products to maintain freshness and remove out-of-code items.
• Manage price changes within the department.
• Coach and evaluate team members, provide feedback and one-on-one development discussions, and recommend merit increases through the bi-annual performance review process.
• Attend and participate in in-store meetings.
• Recruit and hire team members and make promotion or transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment in addressing team member concerns.
• Take and document corrective actions, including coaching, counseling, progressive discipline, suspension, or termination as needed, collaborating with business and HR partners.
• Create and adjust schedules and staffing levels to maximize productivity and efficiency.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Answer phones and take special orders.
• Perform general housekeeping and clean and sanitize the department work area.
• Follow safety, health, and Weights and Measures regulations and maintain a Food Handlers permit.

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for the employee and one other household family member on purchases at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(k) retirement savings plan with company match
• Company-paid life insurance
• Contests and appreciation events
• Bonus based on company and/or individual performance, subject to eligibility requirements
• Medical, dental, and vision coverage, subject to eligibility requirements
• Health Savings Account with company match, subject to eligibility requirements
• Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements
• Company-paid short-term disability coverage, subject to eligibility requirements
• Paid parental leave for mothers and fathers, subject to eligibility requirements
• Paid holidays, subject to eligibility requirements
• DailyPay access for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed