Dairy Manager

Sprouts Farmers Market•Aurora, CO

About The Position

The Dairy Manager oversees the activities and functions of the Dairy Department to maximize sales and profits. The role provides direction to department clerks and is accountable for product presentation, sanitation, inventory, ordering, freshness, pricing, customer service, and department performance. The manager leads and develops team members, handles staffing and performance matters in collaboration with store leadership and HR, and ensures departmental standards and policies are communicated and followed. The position requires a flexible schedule, including nights, weekends, and holidays, and involves physical work such as standing, lifting, and transferring items.

Requirements

  • Be at least 18 years of age.
  • Have a minimum of 2 years of retail grocery experience.
  • Have good communication skills and the ability to give and take direction in a team environment.
  • Be able to work a flexible schedule that may change with business needs, including nights, weekends, and holidays.
  • Possess working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
  • Demonstrate outgoing, friendly behavior and a positive attitude toward Team Members and customers.
  • Be able to perform general housekeeping and clean and sanitize work areas, including tables, floors, walls, cases, coolers, and freezers.
  • Be able to operate knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
  • Use scales and weight measures to accurately weigh and label products.
  • Be able to stand continuously for up to 3 hours, for a total of 8 hours per shift.
  • Be able to vertically transfer trays up to 5 lbs. from 7 to 64 inches for up to 10 hours.
  • Be able to vertically and horizontally transfer items up to 40 lbs. from 5 to 36 inches, over a distance of up to 36 feet, for up to 10 hours without mechanical assistance.
  • Adhere to safety, health, and Weights and Measures regulations and achieve and maintain a Food Handlers permit.

Responsibilities

  • Manage Dairy Department activities and functions to achieve and maximize sales and profits.
  • Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
  • Process and stock products according to Sprouts dairy standards.
  • Deliver outstanding customer service.
  • Provide overall direction, coordination, and evaluation of the department.
  • Control inventory to recommended stock levels using proper ordering techniques to maximize sales and minimize stock loss.
  • Rotate products to maintain freshness and remove out-of-code items.
  • Manage price changes within the department.
  • Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and recommend merit increases through the bi-annual performance review process.
  • Attend and participate in in-store meetings.
  • Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
  • Exercise independent judgment to address Team Member concerns.
  • Take and document corrective actions as needed, working with business and HR partners on coaching, counseling, progressive discipline, suspension, or termination.
  • Create and adjust schedules and staffing levels to support productivity and efficiency.
  • Communicate standards, expectations, policy changes, and product knowledge to team members.
  • Lead the team in delivering quality products, service, and customer experiences.
  • Answer phones and take special orders.
  • Perform general housekeeping and clean and sanitize the department work area.
  • Follow safety, health, and Weights and Measures regulations and maintain a Food Handlers permit.

Benefits

  • Competitive pay
  • Sick time plan
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for the employee and one other household family member on purchases at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(k) retirement savings plan with company match
  • Company-paid life insurance
  • Contests and appreciation events
  • Bonus based on company and/or individual performance (eligibility requirements may apply)
  • Medical, dental, and vision coverage (eligibility requirements may apply)
  • Health Savings Account with company match (eligibility requirements may apply)
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements may apply)
  • Company-paid short-term disability coverage (eligibility requirements may apply)
  • Paid parental leave for mothers and fathers (eligibility requirements may apply)
  • Paid holidays (eligibility requirements may apply)
  • DailyPay access for eligible employees
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