Dairy Clerk TFM

Heritage Grocers Group•Joliet, IL
•$15 - $20

About The Position

As a Dairy Clerk at Tony's Fresh Market, you are responsible for delivering remarkable customer service through product knowledge, efficient service, and a friendly attitude. The role includes a variety of retail tasks related to products, customer service, and merchandising. The Dairy/Frozen department contains cold and frozen items, so the position requires working in and adapting to a cool or cold environment. The physical demands include regularly standing, bending, reaching, pushing, pulling, lifting, carrying, and walking around the store, with minimal sitting. The work environment is typical of a retail store, with noise levels ranging from quiet to loud. Lifting and carrying may involve items weighing 0–50 lbs. Baler use may be required only for employees who are at least 18 years old and have received proper training. Other duties may be assigned or required.

Requirements

  • Maintain the highest level of customer service.
  • Adapt to a changing, high-volume retail environment while working in a cross-functional team.
  • Take initiative when problems arise.
  • Adapt flexibly to a variety of situations.
  • Demonstrate advanced attention to detail and the ability to prioritize and meet deadlines.
  • Have excellent verbal communication and interpersonal skills for working across functions with peers and senior management.
  • Multitask and demonstrate excellent organizational skills.
  • Be able to lift and carry 0–50 lbs.
  • Be able to work in and adapt to a cold environment.

Responsibilities

  • Greet customers and build rapport.
  • Maintain a friendly, outgoing attitude through good eye contact and body language.
  • Respond effectively to customer questions.
  • Stock products and maintain product displays according to merchandising standards.
  • Perform basic department cleaning and upkeep.
  • Follow safety and sanitation procedures to ensure quality service and products.
  • Listen for cashier pages requesting Dairy/Frozen department price checks and respond to support customer service.
  • Use the baler if required, provided the employee is at least 18 years old and properly trained.
  • Perform other duties as assigned or required.

Benefits

  • Weekly pay
  • Scheduling flexibility
  • Employee referral program
  • Employee discount
  • Development training programs for advancement and career growth
  • Competitive medical, dental, vision, and supplemental benefits
  • 401(k) plan with a safe harbor match
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