D365 Functional Consultant - Sales

Morgan Advanced Materials•,
•Remote

About The Position

The D365 Functional Consultant for Sales is a project role supporting the Global Process Owner Team on the Highlander Programme, which is deploying Microsoft Dynamics 365 across a global manufacturing business. The consultant will own aspects of the D365 sales solution and serve as a subject matter expert, guiding local resources through deployments of the global solution and processes. The role covers the design, implementation, and optimisation of sales modules and supports their integration into business operations. It also helps ensure solutions align with business objectives, technical standards, local regulatory requirements, global solution design, and relevant trade compliance requirements. The consultant works with business analysts, developers, project managers, stakeholders, and other team members. The role is US remote and is described as a 12-month contract.

Requirements

  • At least 7 years of hands-on experience with Dynamics 365 Finance & Operations or AX, focused on sales modules.
  • Relevant qualifications in Business Administration, Information Systems, or a related field.
  • Good knowledge of Azure DevOps.
  • Knowledge of data entities associated with sales modules.
  • Strong expertise in configuring and customising Dynamics 365 Sales modules.
  • Knowledge of workflows and reporting tools within D365.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage multiple projects and deliver results within deadlines.
  • Strong ability to identify, troubleshoot, and resolve complex technical issues.
  • Excellent communication and stakeholder management abilities.
  • Strong interpersonal and communication skills, and proven experience leading teams.
  • Experience and deep understanding of Microsoft Dynamics D365 sales modules in a manufacturing environment.

Nice To Haves

  • Microsoft Dynamics 365 Sales certification.
  • Knowledge of other complementary Microsoft tools.

Responsibilities

  • Lead one or more local implementations from a sales perspective through all programme phases.
  • Collaborate with business units to support adoption of global sales processes and address pain points.
  • Provide expert knowledge of D365 sales module configuration and associated business processes.
  • Work with business stakeholders, Global Process Owners, technical teams, developers, and other consultants to deliver solutions.
  • Deliver training on D365 functionality as needed throughout the Highlander deployment to support system adoption.
  • Ensure deliverables meet programme requirements and adhere to best practices and industry standards.
  • Participate in the programme Design Authority as required and provide expert advice and guidance for decision-making.
  • Stay informed about Dynamics 365 features, updates, and industry trends to drive innovation and efficiency in sales operations.
  • Guide local resources through implementation of the global solution and processes.
  • Support compliance with relevant trade compliance requirements.
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