Customs Import Specialist (#2632)
About The Position
As a Customs Import Specialist (CIS) at GHY, you will help keep clients’ shipments moving across the border. Reporting to the Client Care Manager, you will manage customs releases across multiple transportation modes, review documentation, communicate with clients and carriers, and resolve issues before they cause delays. The role requires prioritizing time-sensitive shipments, adapting to changing demands, and maintaining accurate work. Customs brokerage experience is welcome, and the position offers opportunities to deepen customs knowledge while working with experienced professionals. This is a full-time, 40-hour-per-week role scheduled Wednesday through Saturday, 8:30 AM–7:00 PM ET. The position is remote and based in or around Pembina, North Dakota, or Columbia, South Carolina. Up to two statutory holidays may be required annually, and participation in an after-hours/on-call rotation is required. The role is classified as Associate Level II/III, with compensation based on experience.
Requirements
- Completion of Grade 12 education.
- Ability to represent GHY professionally and collaborate effectively.
- Strong prioritization skills in a fast-paced, changing environment.
- Self-motivation and ability to work independently.
- Exceptional attention to detail and problem-solving skills.
- Proficiency in Outlook, Word, and Excel.
- Excellent oral and written communication skills.
- Ability to meet tight deadlines.
- Willingness to learn, grow customs knowledge, and build a career in the industry.
- Ability to participate in the after-hours/on-call rotation.
- Ability to work the stated Wednesday–Saturday schedule and up to two statutory holidays annually.
Nice To Haves
- Prior brokerage services or logistics experience is preferred.
- Experience with customs entry processing, transportation documentation, or international trade is an asset.
Responsibilities
- Monitor assigned customs entries and prioritize shipments according to arrival times to support timely clearance.
- Process customs entries for truck, rail, ocean, and air shipments.
- Complete in-bonds, AES filings, prior notices, manifests, ISF submissions, and other required customs documentation.
- Review documentation for completeness and accuracy before submitting entries.
- Communicate by phone and email with clients, carriers, vendors, and internal teams to gather information and resolve issues.
- Monitor entry dashboards, identify time-sensitive or “moment of truth” shipments, and escalate issues when necessary.
- Collaborate with teammates to respond to changing priorities and provide dependable client service.
Benefits
- Competitive compensation with scheduled salary assessments.
- Performance-based bonus program.
- Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life and AD&D coverage.
- Ongoing learning through an internal university.
- Leadership development programming.
- Opportunities to connect and contribute through the Giveback Committee, Social Committee, and Cultural Ambassadors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
