eBiz Customs Import Specialist (#2631)
About The Position
As a Customs Import Specialist at GHY, you’ll help keep clients’ shipments moving across the Canada-U.S. border during critical evening and overnight hours. This experienced customs brokerage role covers pre- and post-release activities, shipment prioritization, reject troubleshooting, tariff classification, Partner Government Agency (PGA) requirements, corrections, and communication with customs authorities, clients, carriers, and vendors. You’ll work independently as part of an experienced team, using sound judgment to resolve issues, support compliance, and maintain accurate documentation. The role requires evening and overnight availability, with shifts typically starting around 6:00 or 7:00 PM Eastern Time, as well as occasional weekend availability.
Requirements
- Approximately 5 years of customs brokerage or related industry experience.
- Certified Customs Specialist (CCS) designation.
- High school diploma or equivalent.
- Strong understanding of the customs release process, including pre- and post-release activities.
- Working knowledge of CBP and CBSA requirements.
- Experience with tariff classification and Partner Government Agency requirements.
- Strong analytical and troubleshooting skills.
- Exceptional attention to detail.
- Ability to prioritize time-sensitive shipments and competing deadlines.
- Confidence communicating with clients, customs authorities, carriers, vendors, and teammates.
- Ability to work independently and recognize when an issue should be escalated.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Availability to work evening and overnight shifts, typically beginning around 6:00 or 7:00 PM Eastern Time.
- Occasional weekend availability to support release-processing needs.
Nice To Haves
- U.S. Customs Broker License.
- Experience with Canadian and U.S. customs release processes.
Responsibilities
- Prioritize shipments by estimated time of arrival and ensure timely submissions to CBP and CBSA.
- Monitor alerts, investigate and resolve rejects, and address release issues as they arise.
- Assign appropriate tariff classifications and PGA data for accurate customs processing.
- Complete carrier eManifests and manage pre- and post-release activity, including RMD corrections.
- Monitor entries through CADEX and take action when attention is required.
- Communicate with customs representatives, clients, carriers, vendors, and internal teams to gather information and resolve issues.
- Maintain clear eLogs and documentation to support actions, decisions, and corrections.
- Investigate unusual issues, take appropriate action to keep shipments moving, and protect compliance.
Benefits
- Ongoing learning through an internal university and development programming.
- Competitive compensation supported by scheduled salary assessments.
- Performance-based bonus program.
- Comprehensive benefits designed to support associates and their families.
- Opportunities to connect and contribute through the Giveback Committee, Social Committee, and Cultural Ambassadors.
- Scheduling flexibility to accommodate evening and overnight shifts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
