GHY eBiz Customs Import Specialist (#2631)

GHY International•Baltimore, MD

About The Position

GHY is hiring an experienced Customs Import Specialist to help keep client shipments moving across the Canada-U.S. border during evening and overnight hours. The role covers pre- and post-release customs activities and requires independent judgment to prioritize shipments, resolve issues, and protect compliance. The specialist works with customs authorities, clients, carriers, vendors, and internal teams to ensure accurate and timely processing. This is not an entry-level customs role. The successful candidate will use customs brokerage experience to troubleshoot rejects and release issues, assign tariff classifications, manage Partner Government Agency (PGA) requirements, process corrections, complete carrier eManifests, monitor entries through CADEX, and maintain clear documentation and eLogs. Evening and overnight availability is required, with shifts typically beginning around 6:00 or 7:00 PM Eastern Time. Occasional weekend availability is also required, and scheduling flexibility is provided. GHY describes itself as a family-led organization with more than a century of experience supporting importers and exporters. The company offers ongoing learning through its internal university and development programming, competitive compensation with scheduled salary assessments and a performance-based bonus program, comprehensive benefits, and opportunities to connect and contribute through its Giveback Committee, Social Committee, and Cultural Ambassadors. GHY is an equal opportunity employer; employment decisions are based on qualifications, merit, and business needs.

Requirements

Approximately 5 years of customs brokerage or related industry experience.
Certified Customs Specialist (CCS) designation.
High school diploma or equivalent.
Strong understanding of customs release processes, including pre- and post-release activities.
Working knowledge of CBP and CBSA requirements.
Experience with tariff classification and Partner Government Agency requirements.
Strong analytical and troubleshooting skills.
Exceptional attention to detail.
Ability to prioritize time-sensitive shipments and competing deadlines.
Confidence communicating with clients, customs authorities, carriers, vendors, and teammates.
Ability to work independently and recognize when an issue should be escalated.
Proficiency with Microsoft Outlook, Word, and Excel.
Availability for evening and overnight shifts, typically beginning around 6:00 or 7:00 PM Eastern Time.
Occasional weekend availability.

Nice To Haves

U.S. Customs Broker License.
Experience with Canadian and U.S. customs release processes is strongly preferred.

Responsibilities

Prioritize shipments by estimated time of arrival and submit them to CBP and CBSA on time.
Monitor alerts, investigate and resolve rejects, and address release issues as they arise.
Assign appropriate tariff classifications and PGA data for accurate customs processing.
Complete carrier eManifests and manage pre- and post-release activity, including RMD corrections.
Monitor entries through CADEX and take action when attention is needed.
Communicate with customs representatives, clients, carriers, vendors, and internal teams to gather information and resolve issues.
Maintain clear eLogs and documentation to support actions, decisions, and corrections.
Investigate issues, exercise sound judgment, and take appropriate action to keep shipments moving while protecting compliance.

Benefits

Ongoing learning through an internal university and development programming.
Competitive compensation with scheduled salary assessments.
Performance-based bonus program.
Comprehensive benefits designed to support associates and their families.
Opportunities to connect and contribute through the Giveback Committee, Social Committee, and Cultural Ambassadors.
Scheduling flexibility to accommodate evening and overnight shifts.

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