Customs Entry Specialist (IAH)

Janel Group•Houston, TX
•Onsite

About The Position

Janel Group is seeking a detail-oriented Customs Entry Specialist to support the movement of international shipments while maintaining compliance with U.S. Customs regulations. The role prepares and files customs documentation, handles Partner Government Agency submissions, manages shipment information and exceptions, and communicates with customers to provide updates and service. The position collaborates with internal teams, carriers, government agencies, and other partners to support successful shipment execution and customer relationships. This is an onsite position in Houston, Texas, with a stated annual pay range of $55,000–$60,000. Janel Group describes a collaborative, team-oriented environment with opportunities for professional development and career growth.

Requirements

  • At least 2 years of experience in Customs Brokerage, Freight Forwarding, Logistics, Transportation, or Supply Chain Operations.
  • Air and ocean experience.
  • Experience preparing customs entries and supporting import compliance activities.
  • Working knowledge of U.S. Customs regulations and import documentation.
  • Proficiency in Microsoft Office Suite.
  • Experience with CargoWise software.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Collaborative team player who works effectively with colleagues, customers, vendors, and partners.
  • Strong verbal and written communication skills.
  • Takes ownership of work and values accuracy.
  • Interest in learning, developing new skills, and advancing a career.
  • Customer-focused approach and commitment to exceptional customer experience.

Responsibilities

  • Prepare, review, and file Customs entry documentation accurately and in compliance with U.S. Customs regulations.
  • File Partner Government Agency data, including FDA Prior Notice and other regulatory submissions.
  • Identify and resolve logistics and transportation challenges with a customer-first approach.
  • Enter and maintain shipment information and milestone updates in company systems.
  • Develop and monitor exception reports to support timely shipment management.
  • Communicate proactively with customers to provide shipment visibility and updates.
  • Collaborate with internal teams, carriers, government agencies, and partners to execute shipments successfully.
  • Maintain customer confidentiality and compliance standards.
  • Support customer relationships through service and operational excellence.

Benefits

  • Medical, dental, vision, life, and disability insurance.
  • 401(k) with company match.
  • Profit-sharing incentives.
  • Paid vacation and sick time.
  • 10 company holidays.
  • Professional development and growth opportunities.
  • Supportive, collaborative, casual, and team-oriented work environment.
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