Customs Entry Writer

GEODIS•Town of Hempstead, NY

11d•$24 - $25

About The Position

GEODIS is a global third-party logistics provider specializing in the movement of goods worldwide. The Customs Entry Writer serves as a customer service liaison between the company and its customers, processing customs and other government agency (OGA) entries to clear goods into the United States. The role handles shipment documentation, regulatory compliance, customer and vendor communication, shipment coordination, and related accounting processes.

Requirements

At least 1 year of experience in customs brokerage, or an equivalent combination of education and experience.
Knowledge of U.S. Government agency requirements.
Knowledge of U.S. Customs and OGA freight clearance.
PC literacy and experience with Microsoft Outlook, Word, Access, and Excel.
Excellent written and oral communication skills, with the ability to develop relationships with internal and external customers.
Excellent planning and organizational skills.
Ability to read and interpret documents.
Ability to write routine reports and correspondence.
Ability to apply common-sense understanding to carry out written, oral, or diagrammatic instructions.
Ability to multitask.
Mathematical skills sufficient to ensure accuracy in calculations.

Responsibilities

Serve as the customer service liaison between the company and customers.
Process customs and OGA entries for clearance of goods into the United States.
Open files and enter notes, information, and document requests in CargoWise and/or AS400.
Classify invoices based on the Harmonized Tariff Schedule (HTS).
Send information and document requests to company employees, suppliers, service providers, and U.S. Government agencies as needed.
Communicate with specified offices, departments, and teams about issues affecting customs brokerage.
File document requests, correspondence, and documents under the applicable shipping or reference number.
Ensure compliance with U.S. Government regulatory agencies, including FDA, EPA, FCC, and Fish & Wildlife.
Coordinate shipping details with U.S. forwarders, steamship lines, airlines, and agents.
Convert and verify shipment weight, volume, and foreign currency.
Maintain communication with customers, carriers, and vendors.
Coordinate pickups and invoice files.
Assist customers with questions, complaints, requests, and shipment tracking and tracing.
Handle accounting processes accurately and in a timely manner.
Coordinate shipments from airlines, ocean piers, and container freight stations to customer or consignee destinations.
Review or issue documents to meet government and carrier regulations.
Use knowledge of buying and selling rates to ensure profitability.
Answer email and telephone calls promptly and politely.

Benefits

Early access to wages through the Rain financial wellness app.
Free telemedical access to doctors and therapists through First Stop Health, available on the first day of employment.
Health, dental, and vision insurance after 30 days of employment.
401(k) match.
Paid maternity and parental leave.
Career development, employee resource groups, and mentorship programs.
Employee discounts.
Fitness class discounts and free access to a relaxation and meditation app.
Free financial wellness programs.
Daycare discount program.
Opportunities to volunteer and give back to the community.