Customs Entry Writer

GEODIS Career•Franklin Square, NY

10d

About The Position

The Customs Entry Writer serves as a customer service liaison between GEODIS and its customers and processes Customs and other government agency (OGA) entries to clear goods into the United States. The role opens and maintains shipment files in Cargowise and/or AS400, classifies invoices using the Harmonized Tariff Schedule, and requests information and documents from employees, suppliers, service providers, and U.S. government agencies as needed. The position coordinates customs brokerage issues and shipping details with internal teams, U.S. forwarders, steamship lines, airlines, agents, carriers, vendors, and customers. It supports shipment movement from airline, ocean piers, and container freight stations to customer destinations; coordinates pickups and invoice files; assists customers with inquiries and shipment tracking; and handles related accounting processes. The role also reviews or issues documents to meet government and carrier regulations, maintains shipment correspondence and records, and helps ensure compliance with agencies such as the FDA, EPA, FCC, and Fish & Wildlife. GEODIS describes itself as a global third-party logistics provider that helps move goods worldwide. Benefits listed for this role include early wage access, telemedical services, insurance, a 401(k) match, paid parental leave, career development and mentorship opportunities, employee discounts, wellness programs, and a daycare discount program.

Requirements

At least one year of experience in customs brokerage, or an equivalent combination of education and experience.
Knowledge of U.S. government agency requirements.
Knowledge of U.S. Customs and OGA freight clearance.
PC literacy and experience with Microsoft Outlook, Word, Access, and Excel.
Excellent written and oral communication skills and the ability to develop relationships with a range of internal and external customers.
Excellent planning and organizational skills.
Ability to read and interpret documents.
Ability to write routine reports and correspondence.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Ability to multitask.
Mathematical skills essential for accurate calculations.

Responsibilities

Serve as the customer service liaison between the company and customers.
Process Customs and other government agency (OGA) entries for clearance of goods into the United States.
Open files and enter notes, information, and document requests in Cargowise and/or AS400.
Classify invoices based on the Harmonized Tariff Schedule (HTS).
Request information and documents from company employees, suppliers, service providers, and U.S. government agencies as needed.
Communicate with relevant offices, departments, and teams about issues affecting customs brokerage.
File document requests, correspondence, and documents using the applicable shipping or reference number.
Ensure compliance with U.S. government regulatory agencies, including FDA, EPA, FCC, and Fish & Wildlife.
Coordinate shipping details with U.S. forwarders, steamship lines, airlines, and agents.
Convert and verify shipment weight, volume, and foreign currency.
Maintain communication with customers, carriers, and vendors.
Coordinate pickups and invoice files.
Assist customers with questions, complaints, requests, tracking, and tracing.
Handle accounting processes accurately and in a timely manner.
Coordinate shipments from airlines, ocean piers, and container freight stations to customer or consignee destinations.
Review or issue documents to meet government and carrier regulations.
Use knowledge of buying and selling rates to ensure profitability.
Promptly and politely answer email and telephone calls.

Benefits

Early wage access through the Rain financial wellness app.
Free telemedical access to doctors and therapists through First Stop Health beginning on the first day of employment.
Health insurance after 30 days of employment.
Dental insurance after 30 days of employment.
Vision insurance after 30 days of employment.
401(k) match.
Paid maternity and parental leave.
Career development, employee resource groups, and mentorship programs.
Employee discounts.
Fitness class discounts.
Free access to a relaxation and meditation app.
Free financial wellness programs.
Daycare discount program.
Opportunities to volunteer and give back to the community.