Customs Entry Writer

Brothers International•Rochester, NY

About The Position

Brothers International is seeking a full-time Customs Coordinator to manage the import process from start to finish. The role prepares and self-files customs entries, classifies products, coordinates Importer Security Filings, and ensures shipments clear on time and in compliance with applicable requirements. It supports the company's import operations for its food products and works with the logistics team on inbound freight, customs issues, and process improvements.

Requirements

  • At least 3 years of customs or trade compliance experience in the freight forwarding industry.
  • Hands-on fluency with ACE/ABI.
  • Solid knowledge of CBP regulations, HTS classification, and INCOTERMS.
  • Familiarity with ITACS and FDA exam procedures.
  • Working knowledge of air freight, LCL, and FCL shipping, as well as domestic trucking and rail.
  • Strong attention to detail and ability to manage multiple deadlines with minimal supervision.
  • Clear written and verbal communication skills and problem-solving ability.
  • Proficiency with email and Microsoft Office.
  • High school diploma or equivalent.

Nice To Haves

  • Current U.S. Customs Broker License with no pending restrictions.
  • A 2- or 4-year degree in international business, supply chain management, or a related field.
  • Experience with ERP systems.

Responsibilities

  • Prepare and submit customs entries (CBP Form 7501) through the Magaya ABI system to support timely release of import shipments.
  • Classify imported products under the U.S. Harmonized Tariff Schedule, determine duties based on valuation, and identify shipments eligible for special or reduced tariffs.
  • Coordinate with vendors to obtain Importer Security Filing (ISF) information on time and update the ERP system with ISF details, container numbers, and bills of lading.
  • Compile and review import documents, including commercial invoices, cargo-control papers, and certificates of origin and analysis.
  • Audit and process payment of duties, fees, and port charges.
  • Track shipments through customs, manage FDA and other U.S. government agency exams, and resolve holds or delays.
  • Support the logistics team with freight tendering, expediting inbound shipments, and post-entry customs correspondence.
  • Lead special projects and continuous improvement initiatives to improve the import process.
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