Customs Brokerage Entry Writer

Rhenus Logistics•Houston, TX

About The Position

The Customs Brokerage Entry Writer prepares and processes U.S. customs entries in accordance with CBP regulations and internal compliance procedures. The role reviews import documentation, verifies entry data, researches HTS classifications, and identifies applicable duties, taxes, fees, and trade requirements. The position independently handles more complex entries and works to resolve classification, valuation, documentation, and admissibility issues. The Entry Writer coordinates with customers, carriers, freight forwarding teams, customs brokers, overseas offices, and internal operations to obtain information and address discrepancies. The role monitors entry and shipment-release status, takes timely action to prevent delays and avoidable costs, supports applicable PGA and other import requirements, and maintains accurate, audit-ready records. It also provides status updates to customers and internal stakeholders, escalates unresolved concerns or risks, and collaborates with Brokerage and Operations to support customer service and operational accuracy.

Requirements

  • At least 3 years of hands-on experience in U.S. customs brokerage, customs entry writing, or a closely related import compliance role.
  • Direct experience preparing and processing U.S. customs entries, including entry-writing experience.
  • Working knowledge of CBP regulations, customs entry documentation, country of origin, importer of record, valuation, tariff classification, and import compliance requirements.
  • Ability to process entries independently and resolve complex customs or documentation issues with limited supervision.
  • Experience reviewing commercial invoices, bills of lading, packing lists, and other international trade documentation.
  • Ability to identify documentation discrepancies, troubleshoot entry issues, and communicate effectively with customers and internal teams.
  • Strong attention to detail and organization, with the ability to manage multiple files and deadlines in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office.
  • High school diploma or equivalent.

Nice To Haves

  • Experience with customs brokerage or entry software is required or strongly preferred.
  • Bilingual English and Spanish or another language is an asset.

Responsibilities

  • Prepare and process customs entries in accordance with CBP regulations and internal compliance procedures.
  • Review commercial invoices, packing lists, bills of lading, arrival notices, and other import documentation for completeness and accuracy.
  • Verify importer of record, country of origin, valuation, terms of sale, tariff classification, and other entry data before submission.
  • Research and apply HTS classifications and identify applicable duties, taxes, fees, and trade requirements.
  • Independently handle complex customs entries and resolve classification, valuation, documentation, or admissibility issues.
  • Coordinate with customers, carriers, freight forwarding teams, customs brokers, overseas offices, and internal operations to obtain missing information and resolve discrepancies.
  • Monitor entry status and shipment releases, identify problem files, and take timely corrective action to prevent delays, storage, or avoidable costs.
  • Support compliance with applicable PGA requirements and other import regulations.
  • Maintain accurate, complete, and audit-ready entry records and supporting documentation.
  • Escalate unresolved compliance concerns, documentation discrepancies, or operational risks to management as appropriate.
  • Provide timely, professional updates to customers and internal stakeholders about entry status and customs-related issues.
  • Work with Brokerage and Operations teams to maintain customer service and operational accuracy.
  • Perform other duties and special projects as assigned.
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