Norwegian or Danish-Speaking Customer Support Specialist remote anywhere in Portugal: Start in July
Personalbüro U. Herrmann
•Hybrid
About The Position
We are seeking a Norwegian or Danish-Speaking Customer Support Specialist to join our team. This remote position, based anywhere in Portugal, offers the opportunity to provide essential support to our customers. You will be the first point of contact for customers, assisting them with a variety of inquiries and ensuring a positive experience.
Requirements
- Native or fluent Norwegian or Danish (C1-C2 level)
- Good command of English
- Strong communication and interpersonal skills
- Customer-oriented mindset with problem-solving abilities
- Comfortable working in a fast-paced environment
- Good computer skills and ability to multitask
- Team player with a proactive attitude
Nice To Haves
- Previous experience in customer service is a plus
Responsibilities
- Provide customer support in Norwegian or Danish via phone, email, and chat
- Assist customers with product-related questions, orders, and general inquiries
- Deliver professional and solution-oriented support while ensuring high customer satisfaction
- Handle customer complaints and provide appropriate solutions within set deadlines
- Collaborate with colleagues and internal departments to resolve ongoing cases
- Maintain and update internal systems and customer records
- Ensure clear and professional communication at all times
Benefits
- Competitive salary package and additional benefits
- Paid training and structured onboarding
- Modern office environment in Lisbon
- International and multicultural team
- Career development and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
