Danish Customer Support Agent - Remotely from Portugal

Work International

21h • Hybrid

About The Position

This is a remote-friendly role for Danish speakers looking to join customer service and tech support teams. The position allows for remote work within Portugal (near Porto, Lisbon, or the Algarve regions), with mandatory office visits to Lisbon every third month. The role involves assisting customers of iconic brands via email, chat, or phone, solving problems professionally, and collaborating with an international team in a fast-growing environment.

Requirements

• Native-level Danish (C2 proficiency).
• Good English proficiency (B1-B2).
• Basic computer skills.
• Strong communication skills.
• Strong problem-solving skills.
• EU citizenship or a valid work permit for Portugal.

Nice To Haves

• Tech-savviness.

Responsibilities

• Assist customers by email, chat, or phone for well-known brands.
• Solve customer problems with a positive and professional attitude.
• Maintain smooth, friendly, and professional customer interactions.
• Work collaboratively with an international team.
• Contribute to a fast-growing and exciting work environment.

Benefits

• Fixed monthly salary + bonus
• Complete relocation package (refunded flight + free company housing) if moving to Portugal
• Remote work option within Portugal (Lisbon, Porto, Algarve)
• Daily meal allowance (tax-free card or voucher)
• Private health insurance
• Events, sports tournaments, parties & trips
• Free Portuguese lessons
• Career development support
• Onboarding assistance (tax number, bank account, social security, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed