Customer Support and Operations Specialist

Traveling with Mchaila • Louisiana, Louisiana, United States, LA

5d • Remote

About The Position

We're seeking a Client Support & Operations Coordinator to help manage client communication, oversee workflow organization, and ensure a smooth, professional experience from start to finish. This fully remote role is ideal for someone who is organized, adaptable, and confident balancing multiple responsibilities while working independently with the support of training, systems, and mentorship.

Requirements

• Strong communication, organizational, and multitasking skills
• Comfortable working independently in a remote environment
• Detail-oriented, dependable, and tech-comfortable
• Must be a citizen of the US, UK, Mexico, Australia, Spain, or LATAM

Nice To Haves

• Customer service, coordination, or administrative experience preferred but not required

Responsibilities

• Coordinate client communication and day-to-day workflow tasks
• Ensure timely responses, follow-ups, and support throughout the process
• Organize schedules, confirmations, and operational updates as needed
• Maintain accurate records and documentation of client interactions
• Provide professional, solution-focused support in client-facing situations

Benefits

• Fully remote with flexible scheduling options
• Training, onboarding, and ongoing mentorship provided
• Growth opportunities within a supportive team environment
• Hands-on experience managing workflows and client operations in a professional remote setting

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed