Operations Support Specialist

Sodexo•Houston, TX

2d•$24 - $32•Onsite

About The Position

Sodexo Energy and Resource is seeking an Operations Support Specialist to support one of our Oil & Gas clients in Houston, TX. Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

Requirements

Experience managing and prioritizing work orders within a CMMS platform, ensuring timely completion across multiple building systems (electrical, HVAC, plumbing, fire/life safety, security, and general maintenance).
Working knowledge of facilities operations and maintenance, with the ability to coordinate services across hard and soft service lines.
Strong customer service mindset, with the ability to respond to requests promptly and deliver effective solutions.
Clear and professional communication skills, both written and verbal, with the ability to interact with clients, vendors, and internal teams.
Experience supporting vendor management and compliance, including tracking service performance and ensuring adherence to company standards.
Strong organizational and multitasking skills, with the ability to manage a high volume of service requests in a fast-paced environment.
High attention to detail when maintaining documentation, service records, and system data integrity.
Associate's Degree or equivalent experience.

Responsibilities

Overseeing work order tickets in CMMS for services including, but not limited to electrical, HVAC, plumbing, fire safety equipment, security systems, and building hardware, soft services or other projects as needed.
Assisting in providing general customer support to resolve issues.
Assisting in providing problem analysis and resolution, either via direct communication with the account or by informing the manager of issues that will require a more in-depth effort.
Working with other departments for vendor and product compliance.
Support of conference room operations.