Operations Support Specialist

AIR CommunitiesDenver, CO
Onsite

About The Position

The Specialist is a detail-oriented and analytical professional who supports day-to-day operations and project execution across a large, multi-family portfolio. This role focuses on executing tasks, solving problems, and performing analysis to support team functions. Working under the guidance of Leads and Managers, the Specialist contributes to operational efficiency by ensuring accuracy, consistency, and timely completion of work. This role is ideal for someone who is developing their analytical and problem-solving skills while gaining exposure to cross-functional operations.

Requirements

  • 0–2 years of experience in operations, real estate, or a related field
  • Strong attention to detail and organizational skills
  • Basic analytical and problem-solving capabilities
  • Effective written and verbal communication skills
  • Proficiency in Excel/Google Sheets and willingness to learn new systems

Nice To Haves

  • Bachelor’s degree or relevant internship/work experience preferred

Responsibilities

  • Execute assigned tasks and workflows to support operational processes and team priorities
  • Support day-to-day team needs under the direction of Leads and Managers
  • Ensure accuracy and completeness of work across systems, trackers, and deliverables
  • Manage individual workload to meet deadlines and quality expectations
  • Perform basic analysis to support team functions and decision-making
  • Identify issues within assigned tasks and workflows and propose actionable solutions
  • Troubleshoot routine challenges and escalate more complex issues as needed
  • Communicate findings, updates, and issues clearly to team members
  • Collaborate with peers and cross-functional partners to support task execution
  • Follow established processes while providing feedback on potential improvements
  • Assist with processes related to acquisitions, property transitions, and dispositions
  • Support data entry, validation, and maintenance across business systems
  • Maintain trackers, templates, and documentation to ensure information is current
  • Help manage shared team inboxes and coordination workflows
  • Support program rollouts and initiatives through tracking and coordination
  • Assist with reporting and updates in partnership with analytics or leadership
  • Contribute to team projects and ad hoc requests as needed

Benefits

  • 25% Rent Discount available
  • Medical, dental, vision, and life insurance options available.
  • HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
  • Short and long-term disability paid by the company.
  • 401(K) plus company contributions of a 6% employer match.
  • Paid Vacation, 14 Paid Holidays, and Paid Sick Time.
  • Tuition Assistance Program.
  • Commuter Benefits and Pet-Insurance.
  • Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
  • Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
  • Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
  • 15 hours of paid time annually to give-back to your community.
  • Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.
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