Operations Support Specialist
About The Position
Guardian Pharmacy of Southeast Florida, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Boca Raton, Florida. We’re reimagining medication management and transforming care. Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. This role will be performed onsite at a closed-door pharmacy in Boca Raton, FL. Comprehensive training provided side by side with training team. Must be comfortable working in a high-volume environment.
Requirements
- High School Diploma or GED required
- Pharmacy Technician license/certification/registration Required
- 2+ years of related experience
- Advanced computer skills ; pharmacy operations system experience preferred/required
- Ability to work independently and deliver to deadlines
- Ability to solve problems with minimal direction
- Great attention to detail and accuracy
- Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Nice To Haves
- pharmacy operations system experience preferred/required
Responsibilities
- Perform a variety of administrative tasks and/or operational support activities to optimize workflow operations.
- Respond to inquiries related to daily activities of work area, and act as a liaison between assigned work area and internal or external contacts to communicate appropriate information.
- Organize and prioritize tasks in order to complete assigned work based on direction from Supervisor.
- Update Supervisor on status accordingly.
- Serve as a resource for the assigned functional area answering questions and providing general information or follow-up as needed
- Assist in problem resolution through knowledge of policy, procedure and practice
- Perform other department-specific duties and other assignments as appropriate
- Ensure customer service standards are met for the facilities and patients we service
- Work collaboratively with other supervisors/functional areas ensure smooth and efficient workflow
- Screens vaccine recipients pre-vaccine for potential concerns as identified by facility guidelines
- Educates recipient and administers vaccine as indicated
- Documents vaccine administration using appropriate medical record system.
- Monitors pre and post vaccination for potential side effects and refers for additional assessment/care as indicated
- Collaborates effectively with all disciplines and levels of care regarding patient care
- Face to face visits, email, phone calls
Benefits
- health
- vision
- dental
- matching 401k options
- Competitive pay
- 401(k) with company match
- Medical, Dental and Vision
- Health Savings Accounts and Flexible Spending Accounts
- Company-paid Basic Life and Accidental Death & Dismemberment
- Company-paid Long-Term Disability and optional Short-Term Disability
- Voluntary Employee and Dependent Life, Accident and Critical Illness
- Dependent Care Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Guardian Angels (Employee assistance fund)
- Paid holidays and sick days
- Generous vacation benefits based on years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
