Customer Supply Chain Administrator

Fastenal•Indianapolis, IN
•Onsite

About The Position

As a part-time Customer Supply Chain Administrator, you will support customers’ supply chains by helping establish best practices. The role focuses on customer service, supply chain activities, data analysis, and operations. You will complete formal requests for quotes (RFQs), which requires understanding customer prints and working closely with sales, engineering, suppliers and manufacturers, and customers. A flexible schedule may be available after onboarding and training and after meeting performance goals.

Requirements

  • Be at least 18 years of age due to the nature of the work.
  • Possess or be working toward a degree in Supply Chain/Operations Management or a related field of study, or have equivalent industry work experience.
  • Have excellent written and oral communication skills.
  • Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
  • Have proficient computer skills, including Microsoft Office Suite.
  • Be comfortable in a customer service- and sales-oriented environment.
  • Demonstrate strong organization, planning, and prioritizing abilities.
  • Exhibit strong problem-solving, deductive reasoning, and decision-making skills.
  • Demonstrate the company’s core values of ambition, innovation, integrity, and teamwork.
  • Pass the required drug screen (applicable in the US, Puerto Rico, and Guam only).

Nice To Haves

  • Prior experience in sales.
  • Product knowledge in MRO, OEM, Construction, or a related industrial field.
  • A current, full, valid driver's license issued in the country where the job is located, including successful completion of any applicable graduated license program, and the ability to meet driving record requirements to use a company vehicle as needed.

Responsibilities

  • Participate in implementing new business processes.
  • Source, quote, and purchase new and existing products.
  • Work closely with Fastenal Sales Teams, Fastenal Product Development Teams, manufacturers, and customers.
  • Respond to customer requests and coordinate the resources needed to address them.
  • Perform inventory fulfillment functions, such as placing and fulfilling orders.
  • Monetize and report the value of supply chain management activities to customers and internal stakeholders.
  • Support and participate in continuous improvement activities.
  • Support inventory optimization projects.

Benefits

  • 401(k) with an employer contribution.
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