Customer Supply Chain Administrator

Fastenal•Indianapolis, IN

4d•Onsite

About The Position

The Customer Supply Chain Administrator works full-time at Fastenal’s manufacturing facility in Indianapolis, Indiana, supporting customer supply chains and establishing best practices. The role focuses on customer service, supply chain activities, data analysis, and operations. It includes completing formal requests for quotes (RFQs), understanding customer prints, and coordinating with sales, engineering, suppliers and manufacturers, and customers. A flexible schedule may be offered after onboarding and training are completed and performance goals are met. Fastenal describes its culture as entrepreneurial, with an emphasis on employee opportunity, training, promotion from within, and career advancement. Full-time employees are offered a benefits package that includes health, life, long-term disability, and dental insurance, paid vacation, sick leave, holidays, and a 401(k) with an employer contribution.

Requirements

Be at least 18 years of age.
Possess or be working toward a degree in Supply Chain/Operations Management or a related field of study, or have equivalent industry work experience.
Have excellent written and oral communication skills.
Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
Have proficient computer skills, including Microsoft Office Suite.
Be comfortable in a customer service- and sales-oriented environment.
Demonstrate strong organization, planning, and prioritizing abilities.
Exhibit strong problem-solving, deductive reasoning, and decision-making skills.
Demonstrate the company’s core values of ambition, innovation, integrity, and teamwork.
Pass the required drug screen (applicable in the US, Puerto Rico, and Guam only).

Nice To Haves

Prior experience in sales.
Product knowledge in MRO, OEM, construction, or a related industrial field.
A current full valid driver’s license issued in the country where the job is located, including successful completion of any applicable graduated license program, and the ability to meet driving record requirements to use a company vehicle as needed.

Responsibilities

Participate in the implementation of new business processes.
Source, quote, and purchase new and existing products.
Work closely with Fastenal Sales Teams, Fastenal Product Development Teams, manufacturers, and customers.
Respond to customer requests and coordinate resources to address them.
Perform inventory fulfillment functions, including placing and fulfilling orders.
Monetize and report the value of supply chain management activities to customers and internal stakeholders.
Support and participate in continuous improvement activities.
Support inventory optimization projects.
Complete formal RFQs, understand customer prints, and coordinate with sales, engineering, suppliers or manufacturers, and customers.