Customer Success & Support Specialist (H/F/X)

The job overview for this position is that it is a Customer Success & Support Specialist role within the AUTOproff team. The main responsibilities include being the first point of contact for AUTOproff Belgium and Luxembourg, providing excellent customer service, and finding solutions to customer problems. The ideal candidate should have experience in customer-facing roles, be fluent in Dutch, French, and English, and be able to work independently as well as part of a team. This is an opportunity to work in an international environment and contribute to the growth of the company.

• Serve as the first point of contact for AUTOproff Belgium and Luxembourg
• Handle customer inquiries and provide solutions to their problems
• Utilize customer relationship management (CRM) system, Outlook, Word, Excel, and AUTOproff platform
• Possess excellent communication skills and ability to address customers effectively
• Work independently and as part of a team
• Fluent in Dutch, French, and English
• Previous experience in a similar role is preferred but not required
• Opportunity to work in an international environment

• First point of contact for AUTOproff Belgium and Luxembourg
• Excellent telephone communication skills
• Ability to speak to customers, assist them, and find solutions to their problems
• Familiarity with customer relationship management (CRM) system
• Proficiency in Outlook, Word, Excel, and AUTOproff platform
• Passion for customer contact and ability to communicate effectively
• Previous experience in a similar role preferred but not required
• Independent and team-oriented work style
• Fluency in Dutch, French, and English languages

• Opportunity to work in an international environment
• Possibility for career advancement
• Fun and enjoyable work atmosphere
• Training opportunities at headquarters in Denmark and with the Benelux team
• Fixed salary
• Company car and fuel card
• Meal vouchers
• Apple MacBook and iPhone provided