Customer Success Intern

Locala•Coral Gables, FL
•Hybrid

About The Position

Locala is hiring a highly motivated intern to support its Client Services team. This hands-on role offers exposure to the full client lifecycle in a fast-paced, data-driven environment. It is designed for a student or recent graduate interested in media, data, and client services, with strong organizational skills and a desire to learn. The position is based in Miami with a hybrid work arrangement and runs from January 1, 2027, through December 31, 2027. The schedule is full-time, 40 hours per week.

Requirements

  • Student or recent graduate with an interest in media, advertising, or data-driven environments.
  • Strong organizational skills and attention to detail.
  • Proficiency in Excel and PowerPoint.
  • Analytical mindset with curiosity to learn and improve processes.
  • Proactive attitude and willingness to take ownership.
  • Strong communication skills and ability to work cross-functionally.

Responsibilities

  • Support reporting efforts, including data pulls, tracker updates, and basic analysis.
  • Support inventory categorization, pricing, and data analysis.
  • Assist with internal project coordination, including operational status follow-ups and internal client library templates.
  • Maintain documentation and ensure consistency across workflows.
  • Help streamline processes to reduce manual workload and improve efficiency.
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