Client Success Intern

PatientPoint•Cincinnati, OH

1d•Hybrid

About The Position

The Client Success Summer Intern supports the Client Success team with managing client accounts, executing advertising campaigns, and delivering client service. The intern collaborates with Client Success, Sales, Operations, and other functions, takes ownership of individual projects, and contributes to team initiatives. The role also supports Client Operations by updating and enhancing onboarding training and reference resources, and may collaborate with functional leads across Revenue Operations on special projects. The position is based in Cincinnati with a hybrid schedule of two days in the office and three days at home each week. The listed base salary band is $20.00–$23.00. PatientPoint describes its broader offerings as including competitive compensation, flexible time off, hybrid work options, mental and emotional wellness resources, and a 401(k) plan; the posting notes these benefits are available to full-time teammates.

Requirements

Be a current student enrolled in a college or university, ideally entering senior year.
Be highly motivated and self-starting, with strong written and verbal communication skills.
Have strong communication and organizational skills to manage project tasks and keep stakeholders informed.
Be able to prioritize tasks and manage time effectively in a fast-paced environment.
Have a proactive mindset and problem-solving skills to identify and mitigate project risks or delays.

Nice To Haves

Preference is given to candidates pursuing a degree in Project Management, Advertising, Communications, Operations Management, or Marketing.

Responsibilities

Collaborate with Client Success and other organizational functions to support assigned accounts.
Work with Client Operations to update and enhance training and reference resources used in new-hire onboarding.
Collaborate on special projects with functional leads across Revenue Operations, as assigned.
Support client account management, advertising campaign execution, and client service.
Take ownership of individual projects and contribute to team initiatives.