Customer Solution Engineer - Quote to Cash

Zuora

1d • $99,500 - $175,600

About The Position

Zuora is seeking a Customer Solution Engineer to support enterprise quote-to-cash opportunities and strategic customers. The role partners with Account Executives through enterprise sales cycles to help win technical decisions, while remaining involved after the sale to support customer adoption, technical health, and expansion. It is a hands-on position involving solution design, configuration, integrations, tailored demonstrations, and proofs of concept, including work with APIs and data when needed. The engineer scopes solutions across billing, CPQ, and revenue, including subscription- and usage-based pricing, and presents to both technical and business stakeholders, including senior leaders. The role collaborates with Product, Services, Support, partners, and customer stakeholders, and may contribute to RFPs and customer events. Travel within the assigned territory is required when needed.

The successful candidate will join a collaborative team focused on complex enterprise quote-to-cash opportunities. The team develops technical strategies, demos, and proofs of concept; supports customers from presales through post-sale adoption and technical health; shares customer insight to inform solution and roadmap direction; and helps customers scale modern consumption and AI-native business models.

Zuora describes its total rewards package as including compensation and performance-based rewards, retirement programs, insurance, time off, paid parental leave, learning support, volunteer opportunities, and mental wellbeing resources. Offerings may vary by country and location. The stated annual base pay range is $99,500–$175,600 USD; final compensation depends on factors including qualifications, experience, skills, location, internal equity, and budget.

Requirements

• At least 5 years of experience in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals.
• Hands-on technical aptitude, including the ability to configure, integrate, and build solutions rather than only demonstrate them.
• Experience in at least one of the following: billing or subscription platforms, quote-to-cash, ERP or finance systems, or revenue operations.
• Strong communication skills with engineers, finance stakeholders, and business buyers.

Nice To Haves

• Experience with usage-based or consumption billing, including metering, rating, or mediation.
• Experience with telecom or other high-volume usage models.
• Experience with AI or usage-heavy product monetization.
• Experience with a structured deal methodology such as MEDDIC.
• Bachelor's degree or equivalent practical experience.
• Zuora experience is not required.

Responsibilities

• Partner with Account Executives on enterprise sales cycles, including discovery, solution design, demonstrations, and technical wins.
• Scope quote-to-cash solutions across billing, CPQ, and revenue, including subscription- and usage-based pricing where relevant.
• Build tailored demonstrations and proofs of concept aligned with customer requirements.
• Present to technical and business stakeholders, including senior leadership.
• Support technical health on assigned accounts and identify expansion opportunities.
• Collaborate with Product, Services, Support, partners, and customer stakeholders.
• Contribute to RFPs and customer events as needed.
• Travel within the assigned territory when required.
• Support customers from presales through post-sale technical health and adoption.
• Share customer insights that can shape roadmap and solution direction.

Benefits

• Competitive compensation, variable bonus, and performance-based reward opportunities.
• Retirement programs.
• Medical, dental, and vision insurance.
• Generous flexible time off, paid holidays, wellness days, and a company-wide year-end break.
• Paid parental leave, including fully paid leave for eligible employees subject to local policy.
• Learning and development stipend.
• Opportunities to volunteer and give back, including charitable donation matching where available.
• Mental wellbeing resources and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed