Quote Specialist

Alfa Laval Spiral•Houston, TX

1d•Hybrid

About The Position

The Quote Specialist supports Alfa Laval’s service business by preparing accurate cost quotations for service and parts orders. The role gathers and validates cost inputs, coordinates with internal teams, and ensures quotes are complete and ready for Sales to present to customers. The position is a hybrid opportunity located in Greenwood, Indiana; Houston, Texas; Warrington, Pennsylvania; or Richmond, Virginia. The role requires building positive working relationships and communicating clearly and professionally while coordinating information across teams. The Quote Specialist also supports margin analysis and feedback loops by identifying recurring cost variances or missing scope information. Visa sponsorship is not available. The company is currently prioritizing candidates who reside in the United States or have an established presence in the area.

Requirements

Associate’s degree in business administration or a related discipline, with relevant experience.
Two to four years of experience in quoting, estimating, or service coordination within an operations or technical environment.
Demonstrated ability to manage detailed documentation, verify cost elements, and follow structured approval workflows.
Proficiency with ERP or CRM systems, such as OneCRM, One4AL, OneService, ServiceNow, or similar.
Strong analytical, communication, and coordination skills with internal departments, including Sales, representatives, Service Centers, Field Service, ATS, and Distribution Centers.
Ability to balance accuracy and speed while supporting high-volume quoting activities.
Attention to detail, analytical thinking, stakeholder communication, internal collaboration, pricing/cost/scope configuration logic, and system accuracy and documentation discipline.

Nice To Haves

Bachelor’s degree.

Responsibilities

Prepare and quality-check cost quotes using standard labor rates, shipping costs, parts pricing, and service guidelines.
Coordinate with Field Service Coordinators, Service Center Coordinators, and Distribution Centers, including AMDC and global distribution centers, to validate labor, material, and logistics inputs.
Confirm technician requirements, service locations, and scheduling constraints for Field Service and Service Center work.
Engage ATS and AMDC to validate non-standard or replacement components before quote release.
Ensure compliance with Credit and Trade Compliance departments before quote release.
Confirm scope details, including site requirements, technician skill levels, estimated duration, and parts availability.
Obtain internal approvals and review information in customer portals as required.
Hand off cost quotes to Sales or representatives for final pricing and negotiation.
Maintain revision history, supporting documentation, and audit traceability across OneCRM, One4AL, OneService, ServiceNow, and other systems.
Support margin analysis and feedback loops by identifying repeated cost variances or missing scope information.