Global Process Owner - Quote to Order

Motorola Solutions•New York, SC

5d•$80,000 - $95,000•Remote

About The Position

The Global Process Owner – Quote to Order (Q2O) is responsible for the global strategy, end-to-end process design, and operational governance of Motorola Solutions’ Quote to Order workflow. The role connects business operations, sales, pre-sales, and IT teams to document existing workflows, address systemic pain points, build cross-functional alignment, and prioritize a roadmap that supports a frictionless, scalable experience for global sales teams. The position owns the global vision and continuous improvement of the Q2O lifecycle, leading initiatives across Oracle CPQ and related tools from strategy and discovery through deployment. It also maps current and future processes, translates business requirements into user stories and functional specifications, leads change management and business readiness, and oversees user acceptance testing before production releases. The role requires coordinating stakeholders across global Sales, Pre-Sales, Finance, Legal, Business Operations, and IT, as well as driving enterprise tool adoption and compliance. The position requires a bachelor’s degree and 4–6 years of experience in Sales, Sales or Business Operations, Business Consulting, or Project or Program Management. A master’s degree or MBA is a plus. Candidates must be authorized to work indefinitely in the United States; employer work permit sponsorship is not available. Travel is under 10%, and relocation is not provided. The target base salary range is $80,000–$95,000 USD.

Requirements

Bachelor’s degree required.
4–6 years of experience in Sales, Sales or Business Operations, Business Consulting, or Project or Program Management.
Deep subject matter expertise in Configure-Price-Quote (CPQ) platforms; Oracle CPQ is preferred, while Salesforce CPQ or similar is accepted.
Experience with CPQ integrations with CRM (Salesforce) and downstream ERP systems.
Expertise in end-to-end process mapping.
Proven ability to lead without direct authority, drive executive alignment, and connect business requirements with technical execution.
Proficiency in Agile methodologies, release cycles, and lifecycle management tools such as Jira.
Exceptional verbal and written communication skills, with a track record of driving change in complex, matrixed global organizations.
Proven track record leading enterprise tool deployments and process governance within a global corporate environment or management consulting firm.
Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available.

Nice To Haves

Master’s degree or MBA.
Oracle CPQ experience.

Responsibilities

Own the global end-to-end vision, design, governance, and continuous improvement of the Quote to Order lifecycle.
Define and prioritize the Q2O enhancement roadmap across Oracle CPQ and adjacent toolsets; lead initiatives from strategy and discovery through deployment.
Diagnose and resolve process bottlenecks and operational friction in the quoting-to-order ecosystem.
Map current and future processes, gather requirements with business units, and translate requirements into user stories, functional specifications, and business processes.
Build consensus and alignment across global Sales, Pre-Sales, Finance, Legal, Business Operations, and IT.
Lead enterprise-wide change management, business readiness, training, and communication plans to support global tool adoption and compliance.
Oversee user acceptance testing and test scenarios to validate system functionality before production releases.
Lead enterprise tool deployments and process governance in a global corporate environment or management consulting firm.