Customer Services Specialist II

Deaconess Health System•Evansville, IN
•Onsite

About The Position

Join the team as a Medical Courier / Customer Service Specialist supporting laboratory operations through reliable specimen pickup, transport, and client service. This is an entry-level opportunity to gain hands-on experience supporting patient care and laboratory operations. The role involves safely transporting medical specimens across clinics, nursing homes, and labs, completing daily routes, and ensuring timely pickups and deliveries. The position also involves providing friendly, professional service to healthcare partners, tracking and documenting shipments, and keeping equipment and supplies organized. It offers real-world experience in healthcare logistics, laboratory support, and patient-focused service in a fast-paced environment. The work is field-based and involves driving, early mornings, and frequent stops at nursing homes, clinics, and other healthcare facilities. The role requires adherence to strict hygiene and safety protocols and involves time-sensitive deliveries.

Requirements

  • High school diploma or GED.
  • Valid driver’s license.

Responsibilities

  • Safely transport medical specimens among clinics, nursing homes, and laboratories.
  • Complete daily routes and ensure timely pickups and deliveries.
  • Properly label, package, and handle specimens to maintain accuracy, integrity, and compliance with healthcare standards.
  • Provide friendly, professional service to healthcare partners.
  • Track and document shipments.
  • Keep equipment and supplies organized.
  • Follow strict hygiene and safety protocols.
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