Payment Services Specialist II

University of Central Oklahoma•Edmond, OK
•Onsite

About The Position

The Payment Services Specialist II processes the organization's accounts payable, prepares payments for expense vouchers and invoices, handles vendor inquiries, maintains accounting documentation, and works with systems teams to improve billing processes and automation. The role provides customer service and verifies vendor payments for accuracy and compliance with university and departmental policies and procedures. The specialist enters assigned vendor payments into the financial system, follows up on billing discrepancies and related issues with vendors and university personnel, and works with buyers to ensure payments comply with contracts. The position manages daily payment processes and reports, maintains organized accounts payable records, and assists with departmental workshops and one-on-one training for campus customers. It also requires an understanding of the University and State financial systems as they relate to purchasing and payment services. The position is regular, full-time, hourly, non-exempt, and benefit-eligible. It is based in-office at the University of Central Oklahoma's main campus in Edmond, Oklahoma, and works 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m. The employee completes six credit hours of continuing education each year and attends additional training as required by department management. Other related duties may be assigned.

Requirements

  • General education or vocational training and at least 3 years of relevant experience in the chosen field, or an equivalent combination of education and experience.
  • Dependable, trustworthy, and ethical character.
  • Ability to provide courteous and professional customer service to university vendors, personnel, and students.
  • Accuracy, attention to detail, and ability to maintain accurate and organized records.
  • Excellent computer skills, including Microsoft Word and Excel.
  • Ability to perform under pressure and in stressful situations.
  • Excellent oral and written communication skills.
  • Complete understanding of the University and State financial systems as they relate to purchasing and payment services.

Responsibilities

  • Process accounts payable and prepare payments for expense vouchers and invoices.
  • Provide courteous and professional customer service to vendors, university personnel, and students.
  • Verify vendor payments for accuracy and compliance with university and departmental policies and procedures.
  • Prepare and enter assigned vendor payments into the financial system to support timely and accurate payment.
  • Follow up with vendors, university departments, faculty, and staff regarding billing discrepancies, duplicate orders, credit memos, and related matters.
  • Attend contract negotiation meetings when requested and work with buyers to ensure billing and payments comply with contracts.
  • Manage the department's daily payment processes and reports.
  • Maintain accurate and organized accounts payable records and files.
  • Assist with departmental training workshops, including facilitating and scheduling them.
  • Provide one-on-one training to campus customers as required.
  • Complete six credit hours of continuing education each year through Employee Relations training sessions or related conferences and training sessions.
  • Attend additional training offered by the University, the State of Oklahoma, and other organizations as required by department management.
  • Perform other related duties as assigned.

Benefits

  • Benefit-eligible position; additional benefit information is available through UCO's Why Work at UCO resource.
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