Customer Service - Onsite

Synergy Staffing • New Lisbon, WI

2d • Onsite

About The Position

The Customer Service role supports aligned accounts by managing administrative tasks, documenting work in internal systems, scheduling appointments, and coordinating shipments from pickup to delivery. The role also helps resolve shipping issues professionally, provides customer service to internal and external stakeholders, and assists with billing and payment processing as needed.

Requirements

• Strong verbal communication skills, both face to face and over the phone.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to take ownership of responsibilities and see tasks through completion.
• A strong work ethic and a history of excellent attendance.

Nice To Haves

• At least 1 year of customer service experience.

Responsibilities

• Become the subject matter expert on administrative tasks related to aligned account(s).
• Document and manage all tasks in internal systems.
• Schedule appointments and help coordinate shipments from pickup to delivery.
• Help resolve shipping issues with a high level of professionalism.
• Provide excellent customer service to internal and external stakeholders.
• Support billing and payment processing as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed