Customer Service - Commerce

Williams & Williams•Commerce, TX

About The Position

The Customer Service - Commerce role at Chicken Express may involve taking orders, processing payments, handling cash accurately, preparing and packing orders, and maintaining a clean and stocked counter area and dining room. Employees are expected to know and promote the restaurant’s products and provide great customer service to all guests. Depending on placement, the role may also include back-of-house prep, cooking, or food-packing duties.

Responsibilities

  • Take customer orders and process payments.
  • Handle cash accurately.
  • Prepare and pack orders.
  • Maintain a clean and stocked counter area and dining room.
  • Know and promote Chicken Express products.
  • Provide great customer service to all guests.
  • Work at a quick pace and assist kitchen staff as needed.
  • Clean prep equipment and dishes according to sanitation guidelines.
  • Keep prep areas and the kitchen organized and clean.
  • Follow recipe instructions and directions from the manager.
  • Prepare food and products.
  • Maintain a clean, sanitized, and orderly kitchen.
  • Follow nutrition and sanitation guidelines.
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