REMOTE Customer Service Trainee – Entry Level

Globe Life AIL - Lisa Russel•Louisville, KY
•Remote

About The Position

AO is actively seeking driven, ambitious professionals ready to grow into leadership opportunities within a high-performing remote organization. If you take pride in building meaningful client relationships, bring strong self-discipline, and are motivated to exceed expectations, this opportunity may be the perfect fit. This is more than just a remote position—it’s a long-term career path. With 100% work-from-anywhere flexibility, proven systems, and access to world-class mentorship, AO provides the structure and support motivated individuals need to thrive, advance, and be rewarded based on performance. At AO, we encourage individuals to compete against their personal best while enjoying flexibility, professional growth, and recognition for their achievements. You’ll work alongside experienced leaders who are committed to helping you build a rewarding and sustainable career.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States
  • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
  • Complete required training and participate in virtual meetings
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

  • Strong communication skills with active listening and solution-focused problem-solving abilities
  • Ability to adapt and perform in a fast-paced, evolving environment
  • Comfortable working independently while contributing to a collaborative team culture
  • Self-motivated with a strong work ethic and desire to succeed
  • Coachable mindset with leadership potential
  • Customer service, sales, or client-facing experience is a plus, but not required

Responsibilities

  • Build strong client relationships through virtual communication
  • Support clients by providing guidance on benefits and coverage options
  • Participate in mentorship, leadership training, and professional development
  • Collaborate with team members in a fully remote environment
  • Contribute to a positive, performance-driven company culture

Benefits

  • Incentive Travel Programs
  • Performance-Based Rewards
  • 100% Remote Flexibility
  • Ongoing Weekly Training
  • Leadership Development
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