Remote Customer Solutions Agent | Entry Level
About The Position
AO is seeking motivated Remote Sales Managers to lead, mentor, and develop a growing team of sales professionals while helping working families access valuable life, accident, and supplemental health insurance benefits. This fully remote leadership opportunity combines sales management, customer service, coaching, recruiting, business development, and team leadership with unlimited advancement potential. For more than 70 years, AO has proudly served veterans, labor union members, credit union members, associations, and their families by providing trusted insurance and financial protection solutions. Our culture is built around integrity, mentorship, servant leadership, and promoting from within. Our Mission is to Protect Every Child and Serve All Working People.
Requirements
- Experienced in sales, coaching, management, or business development.
- Strong communicators with exceptional leadership abilities.
- Customer-focused and passionate about developing others.
- Strategic thinkers with strong problem-solving skills.
- Self-motivated, organized, and results-oriented.
- Comfortable leading remote teams using Zoom, CRM systems, and digital collaboration tools.
- Must be at least 18 years of age and legally eligible to work in the United States.
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Experience in insurance, financial services, customer service management, retail management, hospitality leadership, banking, healthcare leadership, military leadership, or sales management is highly valued.
Responsibilities
- Lead & Develop High-Performing Teams: Recruit, onboard, mentor, and coach remote sales professionals. Conduct virtual training sessions and leadership development meetings. Foster a positive, collaborative, and performance-driven team culture. Support team members with coaching, accountability, and professional development.
- Drive Business Growth: Establish team goals and monitor key performance metrics. Develop sales strategies that improve production and client satisfaction. Identify opportunities to improve team performance and operational efficiency. Promote exceptional customer service and long-term client relationships.
- Develop Future Leaders: Mentor top-performing representatives into leadership positions. Build scalable systems that support long-term organizational growth. Lead by example through professionalism, integrity, and accountability.
Benefits
- Health Insurance Reimbursement
- Company-Paid Life Insurance
- Leadership Development Programs
- Residual Income Opportunities
- Career Advancement
- OPEIU Local 277 Union Representation (where applicable)
- Recognition & Incentives (International incentive trips, Leadership conventions, Executive networking events, Performance bonuses, Recognition awards, Professional development experiences)
- Weekly Pay + Performance-Based Income
- Qualified Leads Provided – No Cold Calling
- Executive Mentorship & Leadership Development
- Advancement Based on Performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
