Entry Level - Customer Service | Remote

American Income Life Insurance Company•Gulfport, MS

1d•Remote

About The Position

We are currently seeking motivated, customer-focused individuals to join a well-established supplemental benefits organization that has been serving families for more than 65 years. As our team continues to grow, we are looking for dependable individuals who communicate well, enjoy helping people, and are interested in developing a long-term career in a remote environment.

Requirements

Strong verbal and written communication skills
Ability to build rapport and establish trust with clients
Organized and capable of managing multiple priorities
Positive, professional, and dependable
Comfortable working independently while contributing to a team
Motivated, coachable, and interested in professional growth
Confident communicators
Work well under pressure
Proactive, goal-oriented approach to their work

Nice To Haves

Previous experience in customer service, sales, or a related field is an asset

Responsibilities

Assist clients with questions about products, services, and available coverage
Explain benefit information clearly and professionally
Help clients understand their options and determine appropriate next steps
Stay up to date on evolving products, programs, and services
Review existing coverage and identify more suitable or cost-effective options when available
Maintain accurate client information and provide consistent follow-up