Entry Level - Customer Service - Remote

American Income Life Insurance Company•Montgomery, AL

2d•Remote

About The Position

We are currently expanding our team and looking for motivated individuals with strong customer service and communication skills to join a well-established organization that has been serving families for more than 65 years. This opportunity is ideal for someone who is professional, dependable, and comfortable working with clients in a remote environment. You will assist customers with questions, provide information about available products and services, and help ensure they receive a positive overall experience.

Requirements

Strong written and verbal communication skills
Ability to build rapport and communicate confidently with clients
Strong organizational and multitasking abilities
Positive, professional, and dependable attitude
Comfortable working independently in a remote environment
Willingness to learn and participate in ongoing training
Ambitious, coachable, and motivated to grow professionally
Strong team player
Communicates professionally
Works well under pressure
Approaches work with initiative and a positive mindset

Nice To Haves

Previous experience in customer service, sales, or a related field is an asset

Responsibilities

Assist customers by providing clear and accurate product and service information
Respond to questions regarding coverage and available options
Maintain an up-to-date understanding of company products and services
Review client information and help identify suitable available options
Build and maintain positive relationships with clients
Complete follow-up and maintain accurate customer records
Provide professional and reliable support throughout the client experience