Customer Service Technician

Agiliti•Minneapolis, MN

4d•$17 - $27

About The Position

The Customer Service Technician is responsible for driving to and from healthcare locations to complete medical equipment delivery and management tasks for a district office. Duties include delivering and picking up medical equipment, processing, cleaning, inspecting, and testing equipment, and maintaining inventory. The role also involves educating customers about equipment features and functionality, and completing paperwork and data entry accurately to support billing, inventory, and regulatory compliance.

Requirements

Be at least 21 years of age and have a high school diploma or equivalent.
Hold a current, valid, unrestricted driver's license and have a safe driving record under Agiliti policies.
Have customer service experience.
Have basic computer skills.
Be willing to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as needed to support a 24/7 schedule.
Be able to lift and/or push up to 75 pounds.
Be able to stand and walk for long periods.
Be able to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, and stand for long periods.

Nice To Haves

Prior work experience in a hospital setting.

Responsibilities

Safely load, secure, and deliver medical equipment to customers.
Retrieve equipment from customer locations and safely transport it back to the office.
Educate and engage customers during delivery, explaining equipment features and functionality.
Complete paperwork and data entry accurately and promptly for billing, inventory, and regulatory compliance.
Process, clean, inspect, and test equipment, including maintaining inventory.