Customer Service Specialist for a Software Company in the US (Home Based Full Time)
Virtual Coworkerā¢New York, NY
ā¢Remote
About The Position
This is a full-time, home-based position for a Customer Service Specialist at a software company in the US. The role involves handling inbound calls, responding to leads via text and email, and performing general administrative and customer support tasks.
Requirements
- Experience with CRM systems
- Proficiency in responding to leads via text and email
- General administrative and customer support skills
Responsibilities
- Handle inbound calls and accurately record call details in the CRM system
- Respond to and follow up with leads via text and email through the dealership platform
- Perform general administrative and customer support tasks as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
