Customer Service / Scheduler

Valeo•Seymour, IN
•Onsite

About The Position

Valeo is a global tech company focused on reinventing mobility with breakthrough solutions. As an automotive supplier partner, we aim to create greener, safer, and smarter mobility through intuitive driving and reduced CO2 emissions. We are a recognized leader in our fields and a globally innovative company. This role offers the opportunity to grow and thrive within a global community of talented individuals working on advanced technologies. Our company culture encourages employees to #Dare.Care.Share. You will receive a comprehensive, best-in-class total compensation and benefits package.

Requirements

  • Bachelor’s Degree in a related discipline or equivalent experience.
  • Minimum of 2 years of customer service or planning experience in the automotive manufacturing or warehouse industry.
  • Experience working with and formatting spreadsheets.
  • Experience using an MRP system.

Responsibilities

  • Recognize and manage all customer demands for products by driving the implementation of Master Production Schedules.
  • Ensure customer requirements are integrated into the system and resolve any integration errors.
  • Identify and highlight significant order variations between forecasted and firmed-up customer schedules, ensuring data accuracy.
  • Release picking lists for customer deliveries when necessary.
  • Monitor safety stock levels and alert when minimum or maximum levels are reached.
  • Prepare necessary customs documentation for exports.
  • Meet with customer contacts regularly (annually for major customers).
  • Accomplish other tasks as required.

Benefits

  • Comprehensive benefits program with real financial value.
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