Customer Service/Sales

The Home Depot • Carson City, NV

4d • $18 - $21

About The Position

Customer Service/Sales associates provide fast, friendly service by proactively engaging customers, assessing their needs, and providing assistance. They learn about products using company tools and provide product information to help customers complete an entire project. Associates learn to greet, qualify, recommend products to, and close sales with customers in their department, as well as handle basic customer needs in adjacent departments.

Associates maintain assigned areas in-stock, clean, shop-able, and safe. They work with their Department Supervisor and associates in their own and other departments. Departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. Position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Requirements

• Complete specified safety training.
• Follow all safety policies and standards.

Responsibilities

• Provide fast, friendly service by seeking out customers, assessing their needs, and offering assistance.
• Learn about products using available tools and provide information to help customers sell or complete an entire project.
• Greet, qualify, recommend products to, and close sales with customers in the assigned department.
• Handle basic customer needs in adjacent departments.
• Maintain the in-stock condition of assigned areas and keep them clean, shop-able, and safe.
• Follow safety policies and standards and complete specified safety training.
• Immediately correct hazards and unsafe conditions or report them to the Manager on Duty.
• Work safely to avoid endangering themselves, co-workers, vendors, or customers.
• Cooperate with the Department Supervisor and associates in their department and other departments.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed