Customer Service & Sales Floor Support - Rockaway Commons Rack

Nordstrom•Rockaway, NJ

3d•$20 - $21

About The Position

The Customer Service & Sales Floor Support role supports store logistics and customer order fulfillment. The position receives, unloads, unpacks, and delivers merchandise to selling departments; fulfills and ships customer orders according to quality standards; and uses inventory management systems to process and research shipments. It also helps keep selling floors and stockrooms clean and organized and provides general store support, including setting up special events, organizing the backroom, handling markdowns, and relocating fixtures. The role calls for ownership, initiative, organization, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Employees must be able to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds, and work a flexible schedule based on business needs.

Requirements

A high level of ownership, accountability, and initiative.
Ability to prioritize multiple tasks in a fast-paced environment.
Organizational skills and attention to detail.
Ability to use a variety of technology and new computer applications.
Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
Ability to work a flexible schedule based on business needs.

Responsibilities

Receive, unload, unpack, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders in a timely manner while following quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general support to the store, including setting up special events, organizing the backroom, handling markdowns, and relocating store fixtures.